Essential information skills training for library and information professionals
Training with Lisa Jeskins
*** Apologies For Cross-Posting ***
Book on one of the courses below and get 10% off by quoting LISA*
Social Media: Marketing Yourself and Your Service - 8 October - London
Course Leader: Lisa Jeskins
Discover how you can start to use social media for your own professional development and engagement with your users.
Social media is becoming increasingly popular in our connected world. Social media can help you to find up-to-date information, network with your peers, market your service and even catch up with your friends.
For more information about this workshop visit http://www.aslib.com/training/courses/course.htm?eventid=106
Booking closes 18/9/14
Customer Service Skills - 9 October - London
Course Leader: Lisa Jeskins
Good customer service is a core value for all information and library services.
Appreciating and meeting the expectations of users is at the heart of providing a high quality library service and staff who understand what customers want are an organization's biggest asset. Good customer service inspires customer loyalty and enhances the reputation of the organization. It can help with staff motivation and improve staff morale. Fewer complaints mean less stress and a happier team.
For more information on this workshop visit http://www.aslib.com/training/courses/course.htm?eventid=110
Booking closes 25/9/14
Social Media: Marketing Yourself and Your Service - 22 October - Manchester
Course Leader: Lisa Jeskins
Discover how you can start to use social media for your own professional development and engagement with your users.
Social media is becoming increasingly popular in our connected world. Social media can help you to find up-to-date information, network with your peers, market your service and even catch up with your friends.
For more information about this workshop visit http://www.aslib.com/training/courses/course.htm?eventid=121
Booking closes 2/10/14
Download ASLIB's new look 2014 Training Directory for other course dates and information on on-site and one-to-one courses http://www.aslib.com/downloads/aslib_training_directory_2014.pdf
Keep up-to-date with news of further new courses and dates by checking the website: http://www.aslib.com/training/index.htm
Please feel free to pass this e-mail to share within your organization.
Sue Hill
Training Co-ordinator (ASLIB)
E-mail: [log in to unmask]
Tel: +44 (0) 1274 515621
Web: http://www.aslib.com/training
For special offers and other important information find me on Linkedin (http://www.linkedin.com/pub/sue-hill/34/376/843)
or follow me on Twitter @trainingaslib
*Not to be used with any other discount
lis-e-resources is a UKSG list - http://www.uksg.org
UKSG groups also available on Facebook and LinkedIn
Follow us on Twitter: https://twitter.com/UKSG
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