Can any one supply the following article:
G. Cook
Customer experience in the omni-channel world and the challenges and
opportunities this presents
Journal of direct, data and digital marketing practice
2014, 15(4), p262-266
I will provide our BL customer code and request number to any one who
can supply.
Regards,
Elaine Wilson
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Elaine Wilson
InterLibrary Request Service,
The University of Sheffield,
Western Bank Library,
Western Bank,
Sheffield.
S10 2TN
e-mail: [log in to unmask]
Tel: 0114 2227251
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