Hello all,
We are having a similar problem here, but only with proxy from Summon and only with some articles, some are linking through as you would expect fine.
This article links through and drops the proxy enroute 'Sweetened blood sweetens behavior: Ego depletion, glucose, guilt, and prosocial behavior' while this one, 'Sugar-sweetened and artificially sweetened soft drinks in association to restrained, external and emotional eating' links through fine keeping the proxy on the way.
It seems to be connected the way the articles are loading, I'm not technical enough to capture what's going on exactly, but the 1st link goes through a few more processes before it gets to article, I'm not quick enough to get the information. The second article doesn't do this.
We'll be logging this with Elsevier and Summon.
Hopefully it gets fixed soon!
Thanks,
Susan
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-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of James Kay
Sent: 18 June 2014 10:31
To: [log in to unmask]
Subject: Re: [lis-e-resources] Authentication issues with Science Direct
Thanks Julie,
This is very similar to the issues we're facing at Derby, we've logged a call with Elsevier as well.
James
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Neenan, Julie
Sent: 18 June 2014 08:54
To: [log in to unmask]
Subject: [lis-e-resources] Authentication issues with Science Direct
Hi James,
Yes we are, access to the full text articles within Science Direct from off campus isn't working properly at all here at Cardiff Met. A user reported this late yesterday afternoon.
I've not done much troubleshooting on this yet but I can see that our proxied links from Summon are taking people to pages where they are asked to purchase the content! Therefore I've had to advise our library users to click on 'Sign In' and 'Sign in as Cardiff Met' to get in which defeats the purpose of the proxied links. I checked the OCLC site yesterday and the EZ proxy stanza for Elsevier hasn't changed, so I'm about to log a call with Elsevier.
At this stage I'm not sure if this is a Summon thing or an Elsevier thing, I suspect the latter given recent postings to the list. Therefore if anyone else is also experiencing the same thing and has found a solution we would be grateful if you respond and / or post to the list?
Kind regards
Julie
______________________________________________________________________________
Julie Neenan
Information Advisor (Electronic Services) Library Central Services Unit Cardiff Metropolitan University Llandaff Cardiff
CF5 2YB
029 2020 1525
[log in to unmask]
Cardiff Metropolitan University
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of James Kay
Sent: 17 June 2014 15:27
To: [log in to unmask]
Subject: Re: [lis-e-resources] Access to Scopus
Hi folks,
On a Elsevier-related note, is anyone experiencing access issues with Science Direct at all?
Best wishes
James
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Dominic Benson
Sent: 17 June 2014 11:14
To: [log in to unmask]
Subject: Re: [lis-e-resources] Access to Scopus
Hello Sarah,
It seems to be okay for us, either via WAYFless or the Central Discovery Service. We're authenticating via our own IdP rather than OpenAthens which you and DMU have in common. Have you tried clearing out cookies for since SciVerse was dropped?
Warmest regards,
Dom Benson
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[log in to unmask] | Tel: +44(0)1895 266143 | fax: +44(0)1895 269741 Electronic Resources Librarian, Brunel University Library, Uxbridge, Middlesex, UB8 3PH, UK
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Taylor, Sarah
Sent: 17 June 2014 10:04
To: [log in to unmask]
Subject: [lis-e-resources] Access to Scopus
Hello all,
I wonder if anyone else out there is having problems accessing Scopus via Shibboleth at the moment? We have been having problems since last week (we're getting a very helpful error message that states there is an "unknown error"). Elsevier have said that this is a very unusual problem, and it may be some time before it is resolved!
Thanks in advance.
Best wishes,
Sarah
Sarah Taylor
Electronic Resources Librarian
The Peter Marsh Library
University of Bolton
Deane Road
Bolton
BL3 5AB
01204 903099
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lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG
lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG
The University of Derby has a published policy regarding email and reserves the right to monitor email traffic. If you believe this was sent to you in error, please select unsubscribe.
Unsubscribe and Security information contact: [log in to unmask]
For all FOI requests please contact: [log in to unmask]
All other Contacts are at http://www.derby.ac.uk/its/contacts/
lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG
Abertay University
Scotland's leading modern university for psychology research (RAE 2008)
The University of Abertay Dundee is a charity registered in Scotland, no. SC016040
lis-e-resources is a UKSG list - http://www.uksg.org
UKSG groups also available on Facebook and LinkedIn
Follow us on Twitter: https://twitter.com/UKSG
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