Hi all,
Thanks so much for all your responses.
Several people have emailed and are very interested in the replies, so I have summarised these below:
Thanks again for sharing, you're all fab!
Suggestions for FAQs database:
Call Centre software
Excel spreadsheet
Wiki
Use existing functionality within EndNote
Zendesk software
I will be looking into Wikis, Zendesk and EndNote, to start- with a possible leaning towards Wikis at this stage!
Thanks again everyone
Best wishes,
Caroline
Caroline Cooke
Electronic Resources Librarian
Anglo-European College of Chiropractic
13-15 Parkwood Road
Bournemouth
Dorset
BH5 2DF
UK
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