Helga,
What route are you using? I usually go directly to EBSCO AtoZ , without logging in to openATHENS first, via http://atoz.ebsco.com/Titles/datee . Having chosen my journal from eg EBSCO I log in with my personl openATHENS account with no problem. We have had problems simply logging in with Access accounts via https://openathens.nice.org.uk/Auth/Login?ReturnUrl=%2fHub but were able to log in to the account via http://www.openathens.net/ . This is a known issue with NICE.
Linda Mace-Michalik; 01642 838380; [log in to unmask]; Tees, Esk & Wear Valleys NHS FT. Nursing & Rehab Ref Centres & LIS off & on site.
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Perry Helga (RKB) Electronic Systems & Resources Librarian
Sent: 14 May 2014 12:04
To: [log in to unmask]
Subject: [lis-e-resources] OpenAthens access to Ebsco A-to-Z
To Ebsco A-to-Z users on the List:
Is anyone else getting the "You are logged into the OpenAthens service, but you do not have permission to access this particular resource" error message when trying to log in to Ebsco A-to-Z? So far, I know of one other library, also NHS, having the same trouble.
I've logged service calls with both Ebsco and Eduserv, who have been unable to reproduce the error (Eduserv confirmed we have the correct permission sets). Other forms of authentication, e.g. username/password and referring URL, are unaffected.
Helga J. Perry, Electronic Systems & Resources Librarian Clinical Sciences Library University Hospital Coventry CV2 2DX
02476 968827 ; [log in to unmask] ; Twitter @UHCWLibrary Try DynaMed http://bit.ly/xMB3ye and ProQuest http://search.proquest.com at home today! (ATHENS login required)
DISCLAIMER: This email and any attachments are confidential and may be privileged or otherwise protected from disclosure. If you are not the intended recipient you must not copy this message or any attachment or disclose the contents to any other person, nor take any action in reliance of its contents: to do so is strictly prohibited and may be unlawful. If you have received this message in error please accept our apologies and contact us at the address below or by email at [log in to unmask] Any files attached to this email will have been checked by us with virus detection software before transmission. You should carry out your own virus checks before opening any attachment. UHCW (University Hospitals Coventry and Warwickshire NHS Trust) accepts no liability for any loss or damage which may be caused by software viruses.
Any views or opinions expressed are those of the author and do not represent the views of the Trust unless explicitly stated.
The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this email and your reply cannot be guaranteed.
Address: UHCW NHS Trust, Executive suite, 3rd Floor Rotunda, University Hospital, Clifford Bridge Road, Coventry, CV2 2DX
lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG
********************************************************************************************************************
This message may contain confidential information. If you are not the intended recipient please inform the
sender that you have received the message in error before deleting it.
Please do not disclose, copy or distribute information in this e-mail or take any action in reliance on its contents:
to do so is strictly prohibited and may be unlawful.
Thank you for your co-operation.
NHSmail is the secure email and directory service available for all NHS staff in England and Scotland
NHSmail is approved for exchanging patient data and other sensitive information with NHSmail and GSi recipients
NHSmail provides an email address for your career in the NHS and can be accessed anywhere
********************************************************************************************************************
lis-e-resources is a UKSG list - http://www.uksg.org
UKSG groups also available on Facebook and LinkedIn
Follow us on Twitter: https://twitter.com/UKSG
|