We have been advising library users of this workaround. We are also advising them to clear their browser cache/history FIRST before attempting the workaround - some students reported the workaround wasn't working on their first go (apologies if this assumed).
Mitchell
Mitchell Dunkley
Principal Information Assistant (Content Delivery), Library & Learning Services
DE MONTFORT UNIVERSITY
Leicester LE1 9BH
T: +44 (0) 116 207 8565
E: [log in to unmask]
W: dmu.ac.uk
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Hannah Britcher
Sent: 30 April 2014 09:06
To: [log in to unmask]
Subject: Re: [lis-e-resources] Access to Ebsco databases via Shibboleth
Hi
I've just tested our off campus access this morning and we are still getting the error message at Portsmouth. Ebsco sent me the following workaround, but it's a bit clunky:
http://search.ebscohost.com/login.aspx?direct=true&AuthType=shib
--
Hannah Britcher
Team Leader, Procurement & Metadata
University Library
University of Portsmouth
Cambridge Road
Portsmouth
PO1 2ST
UK
+44 (0)23 9284 3227
[log in to unmask]
http://www.port.ac.uk/library
On 30 April 2014 08:59, Louise Minta <[log in to unmask]> wrote:
> Hi everyone,
>
> Is anybody still getting authentication error 103?
>
> Best wishes,
> Louise
>
> Louise Minta| Resource Librarian
>
> Bury College | Millennium Centre | Market Street | Bury | BL9 0DB t
> (0161) 280 8214 | f (0161) 280 8228 | w www.burycollege.ac.uk
> -----Original Message-----
> From: An informal open list set up by UKSG - Connecting the
> Information Community [mailto:[log in to unmask]] On
> Behalf Of Dominic Benson
> Sent: 29 April 2014 19:35
> To: [log in to unmask]
> Subject: Re: [lis-e-resources] Access to Ebsco databases via
> Shibboleth
>
> Hi All
>
> There are intermittent problems again tonight: "Connection refused by
> web.b.ebscohost.com, please try again later" -- it's affecting
> EZproxy, IP, and Shibboleth sessions.
>
> Dom
>
> -----Original Message-----
> From: An informal open list set up by UKSG - Connecting the
> Information Community [mailto:[log in to unmask]] On
> Behalf Of Alex Stuart
> Sent: 28 April 2014 12:04
> To: [log in to unmask]
> Subject: Re: [lis-e-resources] Access to Ebsco databases via
> Shibboleth
>
> Hi all,
>
> It's Alex, speaking on behalf of the UK federation support team. We've
> noted the range of organizations that have reported issues with access
> on this list, and have directly received the email from Sheila at
> Robert Gordon University.
>
> There has not been a change to EBSCO's registered details for the
> EBSCO Publishing, Inc. Service Provider (entityID
> http://shibboleth.ebscohost.com) in the UK federation for over a year.
> However, EBSCO appears to have been maintaining their system over the
> weekend. See
> http://support.epnet.com/support_news/detail.php?id=838&t=r&page=1
>
> We think that the underlying issue is in EBSCO's authorisation system,
> and we recommend that you contact their support team via
> http://support.ebscohost.com/contact/askus.php or at
> [log in to unmask] in the first instance.
>
> Regards,
> Alex
>
>
> On 28/04/2014 10:35, Taylor, Sarah wrote:
> > Hi all,
> >
> >
> >
> > Is anyone else having any problems accessing Ebsco databases via
> > Shibboleth? We're getting an authentication error 103 (!) and
> > several annoyed students.
> >
> >
> >
> > Thanks.
> >
> >
> >
> > Best wishes,
> >
> >
> >
> > Sarah
> >
> >
> >
> >
> >
> > Sarah Taylor
> >
> > Electronic Resources Librarian
> >
> > The Peter Marsh Library
> >
> > University of Bolton
> >
> > Deane Road
> >
> > Bolton
> >
> > BL3 5AB
> >
> >
> >
> > 01204 903099
> >
> > [log in to unmask]
> >
> > Please note that my normal working days are Mondays, Tuesdays and
> > Thursdays
> >
> >
> >
> >
> > lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups
> > also available on Facebook and LinkedIn Follow us on Twitter:
> > https://twitter.com/UKSG
> >
>
>
> --
> Alex Stuart
> Team Leader - Federated Access Management EDINA, University of
> Edinburgh
>
>
> The University of Edinburgh is a charitable body, registered in
> Scotland, with registration number SC005336.
>
> lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also
> available on Facebook and LinkedIn Follow us on Twitter:
> https://twitter.com/UKSG
>
> lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also
> available on Facebook and LinkedIn Follow us on Twitter:
> https://twitter.com/UKSG
>
> ________________________________
>
> The contents of this email are subject to Bury College’s e-mail disclaimer.
>
> Please go to the following website to view the full disclaimer:
>
> http://www.burycollege.ac.uk/e-maildisclaimer
>
>
>
> lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also
> available on Facebook and LinkedIn Follow us on Twitter:
> https://twitter.com/UKSG
>
lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG
lis-e-resources is a UKSG list - http://www.uksg.org
UKSG groups also available on Facebook and LinkedIn
Follow us on Twitter: https://twitter.com/UKSG
|