Hi,
Speaking in a personal capacity, I think the debate on whether MoReq10 is a failure or not is an interesting one and as someone who works for one of the major technology vendors covering all the Information Governance solutions sub-markets (EDRMS, Manage In Place, SharePoint Governance, Content Analytics etc.), I think that whilst it's not a complete failure, the likelihood of it being a success at least in terms of inspiring many vendors beyond the niche ones you have mentioned is minimal.
Most vendors, particularly the more mature ones tend to develop product roadmaps around customer demand or industry mega-themes, such as Cloud and Mobility, and the honest answer is that we aren't seeing a huge demand for European organizations to buy MoReq2010 compliant solutions at this moment in time.
Clearly if that demand increases substantially then we will respond and will potentially invest in providing compliant products but until then the cost benefit for going through the certification tests uses resources that we’d rather use to innovate in other areas. The industry is undergoing a tectonic shift at the moment, with the compounded impact of the information explosion and ever increasing regulations making a transition from traditional EDRM into policy based information governance the highest priority.
Where we have seen a small number of organizations coming to market and looking for MoReq2010 compliance as a given, it's been difficult for those organizations to explain why some of these requirements are must haves for their users and what the ultimate benefit would be of their particular business. In some ways, it almost feel like compliance for compliance sake.
The downside of this approach is that it limits these organizations market choices to the niche vendors only and doesn't given them an opportunity to assess solutions that would meet the vast majority of their needs, but can't be considered because a some in the Records Management community has religion about MoReq2010.
I think there are some great things in the standard, it was created with the best of intentions but at this moment in time the jury is out on whether it will have significant, positive impact on the RM community as a whole.
Craig
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