Dear ILL Colleagues,
We are currently reviewing what we charge for Inter-library loans and associated payment mechanisms prior to introducing a new online request form. I am interested to learn more about what sort of ILL charging procedures other academic libraries have in place.
From my initial enquires, this seems to vary from passing on the full cost of the request to the user to not charging at all.
Thanks,
Clare
Clare Uhomoibhi
Library Systems Support Manager
University of Ulster
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