I find these comments really depressing. What about the patient?
We all know that A+E departments nationwide are under siege. Blanket requesting happens because of the 4 hour wait target and yes, requesting clinicians should check the results of the investigations they have requested before they discharge patients but given the pressures they are under especially when the hospital is full, surely we should be contributing to patient care by ensuring that critical results are phoned/alerted to the appropriate area. I would not be happy hiding behind the excuse that it was some one else's job to look up a result if a patient suffered harm because the lab had failed to alert their doctor to a grossly abnormal result.
If we are going to take the attitude that patient care is nothing to do with us - then we should remove the word 'clinical' from 'clinical biochemistry' and 'clinical scientist', offer a 'results only' service and find another career.
Catherine
-----Original Message-----
From: Clinical biochemistry discussion list [mailto:[log in to unmask]] On Behalf Of [log in to unmask]
Sent: 25 March 2014 12:50
To: [log in to unmask]
Subject: RCPath KPIs
I think Michaels point is a valid one, "Aren't they actively communicated by the computer system? So they're communicated as soon as they're ready"?
The existing phone protocols were conceived when paper reports were common. Now, one should only be phoning 'surprising' results. If clinicians choose to blanket request tests and expect the lab to idntify patients with significant abnormalities by phone, they are plainly abusing the diagnostic service.
The present 'list' includes such results as Lithium 1.1mmol/l, Digoxin 2.1, etc.
Isn't Mailbase fantastic?
Regards, David.
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