Talking of waiting times, from this month's EMJ:
http://emj.bmj.com/content/30/12/1017.abstract
(In the paper which is paywalled, but not in the abstract unfortunately)
"In a study by Chen et al, 73.4% of ED patients in Taiwan were willing to wait for 5 min but only 11% of ED patients were willing to wait for 30 min".
Matt
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