Same here.
Regards
Sheree
Sheree Dewey
Serials Manager
University of Leicester
David Wilson Library
PO Box 248
University Road
Leicester
LE1 9QD UK
Tel +44(0)116 252 2048
Fax +44(0)116 252 2066
Email [log in to unmask]
Elite without being Elitist
Winner of the 2012 THE award for Outstanding Library Team
Follow us on Twitter http://twitter.com/uniofleicester
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Bird, Joan V.
Sent: 25 November 2013 14:10
To: [log in to unmask]
Subject: Re: [lis-e-resources] Science direct access problems
This is just to report that everything now seems to have been resolved for us here. (I was contacted by Elsevier (Tom Whitaker, Technical Product Manager), who says the technical team have resolved the problem).
Regards
Joan
Joan Bird
Content Coordinator, NERC Library Service, BGS Environmental Science Centre, Keyworth, Nottingham NG12 5GG
Tel: 0115 936 3321
email: [log in to unmask]
www.nerc.ac.uk
www.planetearth.nerc.ac.uk
Follow @NERCscience:
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Colette Capewell
Sent: 25 November 2013 12:05
To: [log in to unmask]
Subject: Re: [lis-e-resources] Science direct access problems
We are having the same here at Edge Hill University
Regards
Colette
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Bird, Joan V.
Sent: 25 November 2013 11:36
To: [log in to unmask]
Subject: Re: [lis-e-resources] Science direct access problems
We are experiencing similar problems here, including a response that a URL format (on the ScienceDirect site) was incorrect.
Regards
Joan Bird
Content Coordinator, NERC Library Service, BGS Environmental Science Centre, Keyworth, Nottingham NG12 5GG
Tel: 0115 936 3321
email: [log in to unmask]
www.nerc.ac.uk
www.planetearth.nerc.ac.uk
Follow @NERCscience:
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Dewey, Sheree A.
Sent: 25 November 2013 10:33
To: [log in to unmask]
Subject: [lis-e-resources] Science direct access problems
Hello all,
Is anyone else experiencing problems in accessing Science Direct today?
We have been unable to access SD all morning, getting the message "Sorry your request cannot be processed due to a system problem. Contact the help desk if the problem persists."
No word from the help desk or our rep as of yet to confirm what the problem is?
Regards
Sheree Dewey
Serials Manager
University of Leicester
David Wilson Library
PO Box 248
University Road
Leicester
LE1 9QD UK
Tel +44(0)116 252 2048
Fax +44(0)116 252 2066
Email [log in to unmask]<mailto:[log in to unmask]>
Elite without being Elitist
Winner of the 2012 THE award for Outstanding Library Team
Follow us on Twitter http://twitter.com/uniofleicester
lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG
This message (and any attachments) is for the recipient only. NERC is subject to the Freedom of Information Act 2000 and the contents of this email and any reply you make may be disclosed by NERC unless it is exempt from release under the Act. Any material supplied to NERC may be stored in an electronic records management system.
lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG ________________________________ Edge Hill University Times Higher University of the Year - shortlisted 2007, 2010, 2011 www.edgehill.ac.uk<http://www.edgehill.ac.uk>
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lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG
This message (and any attachments) is for the recipient only. NERC is subject to the Freedom of Information Act 2000 and the contents of this email and any reply you make may be disclosed by NERC unless it is exempt from release under the Act. Any material supplied to NERC may be stored in an electronic records management system.
lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG
lis-e-resources is a UKSG list - http://www.uksg.org
UKSG groups also available on Facebook and LinkedIn
Follow us on Twitter: https://twitter.com/UKSG
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