SCIUX at The University of West London is pleased to announce a vibrant and innovative short courses programme for practitioners and graduates with an interest in any aspect of user experience. SCIUX courses are delivered by a recognised team of practitioners and researchers in various aspects of user experience professional practice. For those who wish to obtain a formal qualification, attendance to these courses will count towards the 'Postgraduate Certificate in User Experience Professional Practice' (subject to validation)
Two next courses to be offered:
Introduction to Service Design 03-04 December
http://www.uwl.ac.uk/course/introduction-service-design/34069
An interdisciplinary field of service design has begun to take shape over the past decade. This field helps deliver useful, usable, efficient, effective and desirable service to customers from a holistic perspective. Service designers design the customer journey to improve the interactive experience between the products and their customers. Through service design organisations are able to communicate what their service is all about by providing a quality service experience across different channels and touch points. This short course offers a practical introduction to service design and its commonly used tools and methods.
Tutor: Christina Li
Christina is the founder of Infinite Interactive. An UX and Service design professional, her experience covers a range of screen and non-screen based products and services, e.g mobile, web, TV, as well as in-store and call centre experience design. Christina has worked for Lenovo, BBC, Thomson Reuters, Orange, and O2, etc. before she set up Infinite Interactive. Originally from China, Christina has an international perspective on the way that people use products and devices. In particular, she has been devoted to linking the Chinese and western design communities.
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All courses include refreshments, lunch and course materials. An Attendance Certificate will be given on completion of each course.
Other upcoming courses
Introduction to Information Architecture 26 February 2014
User Experience and Internationalisation 07-09 March 2014
If you have an interest in these later courses please send us an email to register an interest.
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More info about SCIUX lab and training: http://uwl.ac.uk/ux
Our blog with detailed project info and profiles: https://soc.uwl.ac.uk/~sciux/
Follow us in Twitter! @sciux_uwl
Dr. José Abdelnour Nocera
Reader in Sociotechnical Design
Institute for Practice and Interdisciplinary Research (INSPIRE)
Head of Sociotechnical Centre for Internationalisation and User Experience (SCIUX)
University of West London
St Mary's Road, Ealing - London W5 5RF
https://soc.uwl.ac.uk/~jabdelno
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