ASLIB's training courses for November, visit http://www.aslib.com/training/calendar.htm for a full list of courses.

***   Apologies For Cross-Posting  ***

Book a place on one of ASLIB's Autumn 2013 courses and receive 10% discount on any other course from the Autumn 2013 programme.

COPYRIGHT: LATEST LEGISLATIVE DEVELOPMENTS
6 November 2013, London
In the last couple of years and particularly following the Hargreaves Review of IP, there have been dramatic legislative developments in the UK and Europe relating to copyright. These developments will affect how digital resources are managed and used and therefore almost certainly impact upon the roles, responsibilities and advice given by Library and Information Professionals on a daily basis.
http://www.aslib.com/training/courses/course.htm?eventid=104
Trainer - Naomi Korn
Last date for booking - Tuesday 29th October

INTRODUCTION TO SOCIAL MEDIA (NEW FOR 2013)
8 November 2013, London 
Discover how you can start to use social media for your own professional development and engagement with your users.
Social media is becoming increasingly popular in our connected world. Social media can help you to find up-to-date information, network with your peers, market your service and even catch up with your friends.
We teach people how to find and use information. Now that everyone can access all types of information all of the time, it is vital for information professionals to be aware of how their users are getting their information. Social media is another information source that we need to get to grips with so that we can help our users to understand it and to stay one step ahead!
Introduction to Social Media will equip you with the basic skills to start using social media yourself and to experience new methods of finding information.
For more information visit http://www.aslib.com/training/courses/course.htm?eventid=106
Trainer - Lisa Jeskins
Last date for booking - Tuesday 29th October

COPYRIGHT ESSENTIALS
12 November 2013
This dynamic and interactive workshop provides an introduction to the principles of copyright law and practice within the context of the work of library and information professionals. The workshop offers basic and practical training, giving you the knowledge and tools needed to manage rights related issues as part of your work 
http://www.aslib.com/training/courses/course.htm?eventid=82
Trainer - Naomi Korn
Last date for booking - Tuesday 5th November

COPYRIGHT MASTERCLASS
13 November 2013, London
Building upon the Copyright Essentials course, this Masterclass will provide more in-depth training about the copyright legislation, relevant case law, other related rights and more detailed discussion about some key topical issues to help you develop the necessary skills in order for you to become more expert in copyright and ultimately to provide the necessary copyright advice and support across your organisation 
http://www.aslib.com/training/courses/course.htm?eventid=91
Trainer - Naomi Korn
Last date for booking - Tuesday 5th November

COPYRIGHT POLICIES, DEALING WITH INFRINGEMENTS AND RISK MANAGEMENT
14 November 2013, London
This workshop is for senior managers, project leaders and decision makers who have an understanding of copyright law by having attended one of the basic courses on copyright and wish to learn more. This workshop will develop a toolkit for dealing with copyright issues and participants will consider staff and user expectations and how to create an environment where copyright is handled appropriately.
http://www.aslib.com/training/courses/course.htm?eventid=92
Trainer - Naomi Korn
Last date for booking - Tuesday 5th November

CUSTOMER SERVICE SKILLS: A BLUEPRINT FOR CUSTOMER SATISFACTION (NEW FOR 2013)
18 November 2013, London
Good customer service is a core value for all information and library services.
Appreciating and meeting the expectations of users is at the heart of providing a high quality library service and staff who understand what customers want are an organization's biggest asset. Good customer service inspires customer loyalty and enhances the reputation of the organization. It can help with staff motivation and improve staff morale. Fewer complaints mean less stress and a happier team.
This workshop provides participants with an introduction to customer service skills and is a mixture of presentation, group discussion and activities. It will provide a basic introduction to a range of techniques to help enhance customer service practice.
For more information visit http://www.aslib.com/training/courses/course.htm?eventid=110
Trainer - Lisa Jeskins
Last date for booking Tuesday 5th November

INDEXING: PRINCIPLES AND PRACTICE
19 November 2013, London
Indexing is of great importance in the digital age - information needs to be efficiently found from sources such as the internet or intranets. This course relates to all kinds of material and covers general principles of indexing, the indexing process, specific points of practice, the relations between indexing and other ways of analysing and denoting content.
For more information visit http://www.aslib.com/training/courses/course.htm?eventid=9
Course Leader: David Bawden
Last date for booking - Tuesday 12th November


ORGANIZING DIGITAL INFORMATION AND KNOWLEDGE
20 November 2013, London
This course gives an overview of the most important tools for information organization, focusing on metadata formats, and on subject description tools, especially taxonomies and thesauri.
For more information visit http://www.aslib.com/training/courses/course.htm?eventid=35
Course Leader: David Bawden
Last date for booking - Tuesday 12th November




All the above courses can be run as on-sites (contact me for further details).

BOOK YOUR PLACE

To book a place, please complete the booking form at: http://www.aslib.com/downloads/ASLIB%20Training%20%20Booking%20Form.pdf
and return to:

Sue Hill
ASLIB Training Co-ordinator

E-mail: [log in to unmask] 
Tel: +44 (0) 1274 777700 Ext 5621
Web: http://www.aslib.com/training

ASLIB Training - Celebrating 70 Years of Information Skills Training

Remember ASLIB Members receive 20% discount

All the above courses can be run as on-sites or as one-to-one (contact me for further details).

ASLIB's 2014 schedule will be published shortly - check http://www.aslib.com/training/calendar.htm for updates