**Apologies for cross posting**
SUNCAT - Serials Union CATalogue for the UK research community
Good afternoon
We conducted a user satisfaction survey on SUNCAT between November 2012 and
January 2013 and reported back on the results earlier this year:
http://www.suncat.ac.uk/news/SUNCAT_Survey_Report_Feb2013.pdf
Overall, the response was very positive with the vast majority of respondents
finding SUNCAT not only easy or very easy to use (86%) but that it also saved
them time (89%). Further, 97% indicated they would recommend the service to
others.
However, we did also ask for comments and suggestions on how SUNCAT could be
improved. This information is particularly useful for us as we work on
redeveloping the SUNCAT interface. We have now analysed and summarised these
suggestions into in a Quality Improvement Report at
http://edina.ac.uk/impact/quality-improvement-suncat.html, with tables
detailing our responses and actions. They have been graded using the following
formula:
1.Done or due for release soon
2.Do soon, requires little resource
3.Already planned
4.Put on to-do list, needs more effort
5.Not achievable or beyond scope
We are pleased to report that a large number of suggestions have been graded
with "1. Done or due for release soon" as they have been incorporated into the
first release of our redeveloped service - more news on this to follow shortly.
Please contact us at [log in to unmask] if you have any other suggestions for
further improvements or comments on this report.
For further information about SUNCAT please see http://www.suncat.ac.uk , or
follow the SUNCAT Blog at http://www.suncatblog.blogspot.com or on Twitter
@suncatteam.
Best wishes,
Zena Mulligan
SUNCAT Project Officer
EDINA
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