Primary Research Group Inc (www.PrimaryResearch.com) is updating its report on academic library interlibrary loan. Participants receive a free copy of the report; the institutional name of participants is listed in the report but answers are aggregated or not attributed and confidential. The study will give its participants a good idea of what peers are doing in terms of staffing, productivity, cost structure, technology use, interlibrary loan of special items, copyright and rights management, outreach to students and faculty, service to special sectors and the impact of MOOCs, among other areas. To participate, follow the link below:
https://www.surveymonkey.com/s/InterLibraryLoanSurvey
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