Dear all
Here at the British Library, the Reference Services Department is
considering implementing a chat service as part of our reference
provision to our users later in 2013. We would appreciate it if you
could spare the time to answer our survey which will help develop our
service. The survey should take no more than 10 minutes to complete.
http://www.surveymonkey.com/s/SQPVNSM
We will be happy to share the results of this survey with interested
colleagues.
Thank you for your help
Louise
Louise Doolan
Head of Reference Services
The British Library
96 Euston Road
London NW1 2DB
020 7412 7584
www.bl.uk <http://www.bl.uk>
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