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<http://email.bl.uk/FS/2516/Images/Do%20Not%20Delete/bl_logo_100.gif> BLDSS Customer Clinics
In response to customer feedback, the British Library Document Supply Service will be holding a series of informal open sessions over the coming months. As suggested by our customers, these 'Clinics' will provide an opportunity to meet with members of British Library staff, in addition to other ILL practitioners, to discuss any aspect of our services, feedback and share knowledge.
Lasting approximately 2 1/2 hours, the Clinics will commence with a brief update on British Library developments. This will be followed by a demonstration of our BLDSS online interface, highlighting functionality which may assist you in providing a more efficient, higher quality service to your end users. In addition, there will be time for informal discussion, giving you the opportunity to feedback, network and share knowledge and best practice.
The sessions are free to attend and will take place at the following venues from 10.00 - 12.30 or 13.30 - 16.00:
Edinburgh - Monday 8th July at Edinburgh University
London – Friday 12th July at the British Library
Manchester – Thursday 29th August at Manchester City Library
Derby – Thursday 5th September at the University of Derby
London - Friday 18th October at the British Library
Bristol – Friday 8th November at the University of Bristol
If you wish to reserve a place, please email [log in to unmask] <mailto:[log in to unmask]> indicating your preferred venue and session and providing details of your organisation and customer code. Please note that places are offered on a first come, first served basis and we will confirm if a place has been reserved.
To assist in tailoring the Clinic to your requirements, please can you inform us if there are any particular topics you would like to be included?
Kind regards,
Sue Allison
Customer Service Team Manager
The British Library
Boston Spa
WETHERBY
LS23 7B
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