We don't use any of the NESLI or JISC packages, but haven't had any problems with other packages on Ebsco A-Z, either complete packages or selecting individual titles. We find the Ebsco customer support people very helpful and they do respond and deal with requests to add links etc.
Helga J. Perry, Electronic Systems & Resources Librarian
Clinical Sciences Library
University Hospital
Coventry CV2 2DX
02476 968827 ; [log in to unmask] ; Twitter @UHCWLibrary
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-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Geraldine O'Beirn
Sent: 17 June 2013 14:00
To: [log in to unmask]
Subject: [lis-e-resources] EBSCO A-Z Knowledge Base
Hi,
We are currently working on our EBSCO A-Z Knowledge Base and have found quite a number of NESLi and JISC packages not included for selection and other packages are not up-to-date or are missing titles. We thought that if a significant number of UK institutions were using EBSCO A-Z as their knowledge base, these issues would have been resolved by now. Has anyone else experienced similar problems with EBSCO A-Z?
Best regards,
Geraldine
Geraldine O Beirn
Electronic Resources Librarian
Bibliographic Services
The McClay Library
Queen's University Belfast
10 College Park
Belfast BT7 1LP
Tel: 02890 976301
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lis-e-resources is a UKSG list - http://www.uksg.org
UKSG groups also available on Facebook and LinkedIn
Follow us on Twitter: https://twitter.com/UKSG
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