Hi Claire,
We are often asked by clients if we are happy for them to record case conferences. We agree to this on the proviso that everyone present agrees (HR, managers, OH and union reps on occasion) and we are sent a transcript following the consultation. Initially I was very wary but, as previous postings have already highlighted, as long as the consultation is professional and appropriate support and advice are given it can be to your advantage. Often a client only hears what they want to hear, especially if stress is the cause of absence. In my experience recording what is said can often support the OH advisor in the event of grievances or claims against the business.
Kind regards,
Rita
Rita E.Ogden
Lead Occupational Health Specialist Practitioner
Occupational Health Service
Appleton Building Room A202
Bradford College
Tumbling Hill Street
Bradford BD7 1DB
Tel: 01274 433259
Work Mobile: 07867782411
-----Original Message-----
From: [log in to unmask] [mailto:[log in to unmask]] On Behalf Of Claire K
Sent: 04 March 2013 13:32
To: [log in to unmask]
Subject: Recorded in a consultation
Hi Guys and Girls
I am new to posting on this forum but have read and taken knowledge from all your wisdom in the past.
I now have a question to ask if you would kindly advise.
I am finding more and more that nurses within the areas that I work are expressing concerns that clients are recording their consultations; more so in regards to absence management referrals.
I do not know for what reason this is occuring but the nurses feel this is increasing, which was highlighted through peer supervision.
I have emailed the RCN and am waiting for a response but thought I would ask on here.
Would this evidence be made available in a tribunal etc even if the nurse has not given her consent.
Should we be highlighting this at the beginning of the consultation or something in regards to this? Do any of yourselves do this??
Awaiting your response, or any advice where to take this predicament Kind Regards Claire
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