I used the email address I was given by the DH telephone service to contact the DH website contact point - I asked if they could tell me:
1 When links redirecting to all of the documents published by the DH will be in place (as promised), and in the meantime where do we find these documents?
2 When will links to other key resources – such as bulletins be clearly visible again?
3 Why has this migration been allowed to go ahead without clarification of the process for the public (and your own staff judging by the reaction on the Contact desk), mapping of resources to the new site, redirection of DH publications, clarification around features which will be turned off (eg some feeds), and clearly before it was ready?
My email to the DH website feedback email box has bounced back as undeliverable. I can only presume that they have also moved.
I rang the DH telephone number to check the email address - as of 12.30 on Thursday 28 March the phone line is closed for the Easter Bank holiday - reopens Tuesday 2 April
What can you say?
Anne
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