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On 7 Mar 2013, at 11:51, "MASKELL, Anne" <[log in to unmask]> wrote:
> Hi Dawn,
>
> Thanks for this, I will circulate my findings on this thread.
>
> Kind Regards,
> Anne
>
> Anne Maskell
> Assistant Librarian
> House of Lords Library
>
> -----Original Message-----
> From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of White,Dawn
> Sent: 07 March 2013 11:17
> To: [log in to unmask]
> Subject: Re: [lis-e-resources] Reference Desk statistics software
>
> Hi Anne
>
> We don't operate a tally at the moment but are considering, so I would be interested to hear your findings on this one.
>
> Many thanks
>
> Dawn
>
>
>
>
>
> Dawn White
> Acting Senior Librarian
> Library and Archives
> The IET
>
> www.theiet.org
>
> T: +44 (0)207 344 8466
>
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>
> -----Original Message-----
> From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Anne Maskell
> Sent: Thursday, March 07, 2013 10:20 AM
> To: [log in to unmask]
> Subject: [lis-e-resources] Reference Desk statistics software
>
> Hi all,
>
> We would like to keep a record of enquiries made at the reference desks by using a database, piece of software etc. Could I ask what other libraries are using and if it is proving successful in terms of keeping track of the different types of enquiries etc?
>
> Many thanks,
> Anne
>
> Anne Maskell
> e-resources librarian
> House of Lords Library
>
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lis-e-resources is a UKSG list - http://www.uksg.org
UKSG groups also available on Facebook and LinkedIn
Follow us on Twitter: https://twitter.com/UKSG
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