I've tried several times and even asked my colleague to try. And used 2 different certificates. No success today.
Elena
On 20 Feb 2013, at 15:24, Mike Johnson wrote:
> I renewed a few at the end of last week and I saw this error message intermittently. I retried and it worked for me on the second attempt. I thought it quite strange but blamed myself.
>
> Now I come to renew another host cert, I get the same issue every time.
>
> Mike
>
> ----- Original Message -----
> From: "Elena Korolkova" <[log in to unmask]>
> To: [log in to unmask]
> Sent: Wednesday, 20 February, 2013 3:16:44 PM
> Subject: problem to renew a host certificate
>
> Hello
>
> I was trying to renew hosts certificates.
>
> I'm following the usual procedure (i did this many time successfully):
>
> I'm using web interface ( Firefox on mac). I go to https://ca.grid-support.ac.uk/
>
> I choose "Renew a Valid Certificate" and host certificate which I need to renew.
>
> At https://ca.grid-support.ac.uk/cgi-bin/pub/pki?cmd=getStaticPage&name=index
> I see an error message:
>
> "Error 700
>
> General Error You must provide at least a given name plus a surname (both spelled out in full)"
>
> Am I missing new procedure/doing smth wrong?
>
> Your help is much appreciated.
>
> Elena
>
> ps I was trying to renew 2 certificates and Paul tried to do the same and we always get the same error.
>
>
>
> __________________________________________________
> Dr Elena Korolkova
> Email: [log in to unmask]
> Tel.: +44 (0)114 2223553
> Fax: +44 (0)114 2223555
> Department of Physics and Astronomy
> University of Sheffield
> Sheffield, S3 7RH, United Kingdom
__________________________________________________
Dr Elena Korolkova
Email: [log in to unmask]
Tel.: +44 (0)114 2223553
Fax: +44 (0)114 2223555
Department of Physics and Astronomy
University of Sheffield
Sheffield, S3 7RH, United Kingdom
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