Happy New Year Y'all! We're kicking off 2013 with 39 Open Tickets. Lets
go through them all. I see a lot of people still put in the hours over
the winter holidays, as always I like to think that was due to
dedication rather then us lot being a bunch of Scrooges.
RALPP
https://ggus.eu/ws/ticket_info.php?ticket=90040 (2/1)
CMS users are having xrootd access problems, Chris is on the case so
nothing to worry about though. Waiting for reply (4/1)
https://ggus.eu/ws/ticket_info.php?ticket=90122 (7/1)
Atlas would like 12TB moved from groupdisk to localgroupdisk. Assigned (7/1)
OXFORD
https://ggus.eu/ws/ticket_info.php?ticket=86106 (14/9/2012)
Long standing low-sonar rate ticket. On hold (30/11/2012)
BIRMINGHAM
https://ggus.eu/ws/ticket_info.php?ticket=89572 (12/12/2012)
Birmingham failing the nagios security test for their DPM, hopefully
Mark's efforts over the last few days will see this cleared. On hold (17/12)
https://ggus.eu/ws/ticket_info.php?ticket=89291 (6/12/2012)
fusion having trouble submitting to epgr02.ph.bham.ac.uk. Worth
checking if the problem still exists. In progress (17/12/2012)
https://ggus.eu/ws/ticket_info.php?ticket=86105 (14/9/2012)
Birmingham's low atlas sonar rate ticket. On hold (30/11/2012)
GLASGOW
https://ggus.eu/ws/ticket_info.php?ticket=89221 (5/12/2012)
Unexpected accounting for enmr.eu. At last check Gareth was checking the
enmr.eu settings. In progress (12/12/2012)
https://ggus.eu/ws/ticket_info.php?ticket=89369 (10/12/2012)
Failing the nagios security check for some workernodes. Plan in place to
upgrade by the end of January. In progress (17/12/2012)
https://ggus.eu/ws/ticket_info.php?ticket=89753 (17/12/2012)
Path MTU to Glasgow seems off. On hold pending replies from Clydenet &
the University network team, as it is a problem external to the site. On
hold (18/12/2012)
https://ggus.eu/ws/ticket_info.php?ticket=89804 (18/12/2012)
atlas would like 30TB moved from groupdisk to datadisk, and a few other
changes. The request landed in Glasgow's pre-xmas "hands off" period, so
won't be looked at until nowish. On hold (3/1)
ECDF
https://ggus.eu/ws/ticket_info.php?ticket=89356 (10/12/2012)
Failing the nagios WN security tests. Waiting for the SL6 tarball. On
hold (10/12/2012)
https://ggus.eu/ws/ticket_info.php?ticket=86334 (24/9/2012)
Edinburgh's atlas sonar ticket. Let's not leave these network tickets to
rot, but I appreciate we have bigger fish to fry. On hold (30/11/2012)
DURHAM
https://ggus.eu/ws/ticket_info.php?ticket=89883 (21/12/2012)
Failing the nagios glue2 check. Mike has put a plan in place for an
upgrade, but he only landed back today. On hold (21/12/2012)
https://ggus.eu/ws/ticket_info.php?ticket=89731 (17/12/2012)
enmr.eu jobs staying idle forever at Durham. Acknowledged but it doesn't
look like any cause was discovered, always good to check of the problem
still exists. In progress (17/12/2012)
https://ggus.eu/ws/ticket_info.php?ticket=89370 (10/12/2012)
Failing the nagios security workernode checks. On hold (17/12)
https://ggus.eu/ws/ticket_info.php?ticket=75488 (19/10/2011)
Ancient compchem authentication ticket. Compchem have remembered about
this ticket, and can confirm that they still see problems. On hold (3/1)
https://ggus.eu/ws/ticket_info.php?ticket=89825 (19/12/2012)
Missing enmr.eu software directory. It was repaired, but checking is
difficult due to the problems in 89731. In progress (21/12/2012)
SHEFFIELD
https://ggus.eu/ws/ticket_info.php?ticket=90064 (3/1)
Atlas request to shunt the groupdisk space to datadisk. In progress (3/1)
https://ggus.eu/ws/ticket_info.php?ticket=90095 (4/1)
Chris has ticketted Sheffield over odd VOs being published. It looks
like atlas user groups have snuck into the vo publishing. In progress (4/1)
https://ggus.eu/ws/ticket_info.php?ticket=89872 (21/12/2012)
lhcb pilots aborting at Sheffield. lhcb reopened the ticket, seeing
problems with the site's publishing which Elena can't duplicate. Elena's
asked for extra information. Waiting for reply (3/1)
MANCHESTER
https://ggus.eu/ws/ticket_info.php?ticket=90084 (4/1)
Hone were having job submission problems, but these are fixed and the
ticket can be closed. In progress, can be closed (7/1)
LIVERPOOL
https://ggus.eu/ws/ticket_info.php?ticket=89374 (10/12/2012)
fusion were having trouble accessing files at Liverpool (although the
ticket's not clear). Steve has asked if the problems persist as the
ticket was filed during a bad period for the Liverpool network pipes, no
reply yet. Waiting for reply (18/12/2012)
https://ggus.eu/ws/ticket_info.php?ticket=90087 (4/1)
hone jobs aborting on a Liverpudlian CE (just one of them). A kick of
the machine after Christmas fixed things, this ticket can be closed. In
progress (4/1)
LANCASTER (to my shame)
https://ggus.eu/ws/ticket_info.php?ticket=89476 (11/12/2012)
Failing ops WN tests on one of our CEs. Plan in place, on hold (11/12)
https://ggus.eu/ws/ticket_info.php?ticket=88628 (20/11/2012)
t2k software install aborts at Lancaster. Working well with Jon P about
this before Christmas, need to not forget about it. In progress (20/12)
https://ggus.eu/ws/ticket_info.php?ticket=85367 (20/8/2012)
ilc jobs failing to submit to Lancaster. No cause was found, the only
option was to reinstall & reconfigure the under-performing CE. But this
CE is the platform for the tarball testing... On hold (11/10/2012)
https://ggus.eu/ws/ticket_info.php?ticket=84461 (23/7/2012)
t2k transfer failures to Lancaster. The network upgrade seems to have
made things better, we've asked t2k if things seem better for them.
Waiting for reply (7/1)
https://ggus.eu/ws/ticket_info.php?ticket=88772 (22/11/2012)
lhcb were being affected by incorrect MaxCPUTime publishing. There was a
bug in the dynamic publisher that should be fixed in this month's
release. On hold (3/12/2012)
UCL
https://ggus.eu/ws/ticket_info.php?ticket=89477 (11/12/2012)
Failing the DPM security nagios check. Plan to do this in January. On
hold (19/12)
RHUL
https://ggus.eu/ws/ticket_info.php?ticket=89751 (17/12/2012)
Path MTU discovery failing to RHUL. Govind was looking at it, might be
worth the sites ticketed for this to put their heads together. In
progress (18/12)
IMPERIAL
https://ggus.eu/ws/ticket_info.php?ticket=89750 (17/12/2012)
Path MTU discovery ticket. Waiting on JANET to fix their upstream
router. On hold (17/12/2012)
https://ggus.eu/ws/ticket_info.php?ticket=89105 (01/12/2012)
t2k having problems renewing proxies on the IC wmses. Daniela put a fix
in place, which worked for one WMS. She then rolled it out to t'other.
No word back, should probably be waiting for reply (so I made it so!)
Waiting for reply (7/1)
https://ggus.eu/ws/ticket_info.php?ticket=89368 (10/12/2012)
Nagios security workernode check failure. Working on rolling out the
tarball. On hold (10/12)
https://ggus.eu/ws/ticket_info.php?ticket=89468 (11/12/2012)
fusion having trouble downloading job outputs. User is trying to
recreate the error, I'm not convinced there was a problem (at IC) in the
first place... In progress (11/12/2012)
https://ggus.eu/ws/ticket_info.php?ticket=89412 (10/12/2012)
The cvmfs taskforce want to know when/how IC will deploy cvmfs. Daniela
has replied, and stated her interest in the NFS version of CVMFS. In
progress (10/12)
BRUNEL
https://ggus.eu/ws/ticket_info.php?ticket=90083 (4/1)
hone users having trouble getting results into the SE, with an apparent
problem contacting the LFC. Raul's asked for more information to digest
when he gets back. In progress (7/1)
TIER 1
https://ggus.eu/ws/ticket_info.php?ticket=89733 (17/12/2012)
Chris W spotted a problem with the RAL top bdii. Despite a few kicks the
problem persists, and appears to be affecting multiple users. In
progress (3/1)
https://ggus.eu/ws/ticket_info.php?ticket=86152 (17/9/2012)
Correlated packet loss on the RAL perfsonar host. On hold (31/10/2012)
EFDA-JET
https://ggus.eu/ws/ticket_info.php?ticket=88227 (6/11/2012)
Biomed report broken dynamic publishing at jet. They have investigated
but not found any solutions yet. In progress (20/12)
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