Hello all,
We are currently looking into using an enquiry / issue tracker to manage enquiries and resource access problems.
We'd be interested to hear from anyone who is currently using such a system, what it is and how you've found it.
I will circulate a summary of responses back to the list.
Regards,
Anne
------------------------------------------------
Anne Knight
Acting Head of Information Systems / Resources and Facilities Manager
Cranfield Library and Information Service
Kings Norton Library
Cranfield University
Cranfield
Bedfordshire
MK43 0AL
Tel: 01234 750111 ext. 3714
Fax: 01234 752391
Email: [log in to unmask]<mailto:[log in to unmask]>
|