Hi Helen - yes, I've just spoken to someone on the EduServ helpdesk. It's a universal problem, which they are looking into but don't have a timescale for resolution yet. We can't get into Ovid or JAMA Network, although our other resources still seem to be working.
Tom.
Tom Bishop | Head of Library and Surgical Information Services
The Royal College of Surgeons of England | 35-43 Lincoln's Inn Fields | London WC2A 3PE
t: 020 7869 6530 | e: [log in to unmask] | w: http://www.rcseng.ac.uk
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Beton, Helen ([log in to unmask])
Sent: 04 December 2012 15:27
To: [log in to unmask]
Subject: [lis-e-resources] Problem accessing OvidSP via OpenAthens
Hi,
Is anyone else experiencing a problem accessing OvidSP resources via OpenAthens? We are currently receiving the following error message for all of our subscribed Ovid resources:-
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You are logged into the OpenAthens service, but you do not have permission to access this particular resource.
Your session has now been terminated.
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I've logged a call with the supplier and Eduserv and will update the list as I receive any further information.
Thanks.
Helen
Helen Beton
Library Computing Officer
Library Services
Canterbury Christ Church University
North Holmes Road
Canterbury
Kent
CT1 1QU
01227 782704
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