Hello everyone,
Could you try this solution, offered by Eduserv?
From: [log in to unmask] [mailto:[log in to unmask]]
Sent: 03 December 2012 12:39
To: [log in to unmask]
Subject: OpenAthens Resource URL changed - ScienceDirect
Please note that the OpenAthens login URL for the resource 'ScienceDirect' has changed to http://www.sciencedirect.com/science?_ob=FederationURL&_method=display&_type=f&_acct=C000228598&_version=1&_userid=10&md5=4588277742fa8648d3a754e394556c55
This change can be viewed in the resource list in your OpenAthens administration area.
If you use the MyAthens portal, no changes are required as the links will automatically be updated. However if you have your own links to resources, you may need to update them.
Kind regards
Athens helpdesk - Access and Identity Management
Eduserv
E: [log in to unmask]
T: +44 (0)1225 474333
F: +44 (0)1225 474301
www.eduserv.org.uk
Eduserv is a company limited by guarantee (registered in England & Wales, company number: 3763109) and a charity (charity number 1079456), whose registered office is at Royal Mead, Railway Place, Bath, BA1 1SR.
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Claire.Grace
Sent: 03 December 2012 13:46
To: [log in to unmask]
Subject: Re: [lis-e-resources] ScienceDirect following authentication changes
Hi Sarah
The Open University is having the same problem(s) both with the authentication and in terms of getting a response. Apparently we are expected to wait 5 business days for a response from the Elsevier helpdesk!
Keep in touch!
Best wishes
Claire Grace
Head of Content and Licensing
The Open University Library
Walton Hall
Milton Keynes
MK7 6AA
Tel: +44(0)1908 653291
Fax: +44(0)1908 652211
-----Original Message-----
From: Taylor, Sarah [mailto:[log in to unmask]]
Sent: 03 December 2012 11:35
To: [log in to unmask]<mailto:[log in to unmask]>
Subject: [lis-e-resources] ScienceDirect following authentication changes
Hi all,
Following the changes to authentication to ScienceDirect that took place over the weekend we find ourselves completely unable to access ScienceDirect off-campus, and it looks like we've been completely excised from the Eduserv OpenAthens list as well as the UK Fed list. We are using OpenAthens with the Athens to Shibboleth gateway, so it might be that this is not affecting everyone, but is anyone else having problems?
I've sent a message to Elsevier but the auto-reply I got suggested that they are having a large amount of messages to deal with and they may not be able to get back to me in the usual timeframe, which of course appears not to be detailed on the auto-reply...
Thanks.
Sarah
Sarah Taylor
Electronic Resources Librarian
The Peter Marsh Library
University of Bolton
Deane Road
Bolton
BL3 5AB
01204 903099
[log in to unmask]<mailto:[log in to unmask]>
Please note that my normal working days are Mondays, Tuesdays and Thursdays
lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG
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The Open University is incorporated by Royal Charter (RC 000391), an exempt charity in England & Wales and a charity registered in Scotland (SC 038302).
lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG
lis-e-resources is a UKSG list - http://www.uksg.org
UKSG groups also available on Facebook and LinkedIn
Follow us on Twitter: https://twitter.com/UKSG
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