Heya all,
Here's this week's ticket bit.
Cheers,
Matt
35 Open UK tickets today.
I had to set a few tickets "In Progress" this week. Remember if a VO
reopens a ticket and you get back onto refix the issue the ticket should
be re-in progressed.
A few trends this week. t2k are on a software update spree, I know at
Lancaster there were problems due to us not having installed the
packages listed on the CiC portal. Biomed continue to give the silent
treatment on their tickets, and there seem to be a few lhcb tickets
about the place.
Unsupported Glite Software:
BRISTOL: https://ggus.eu/ws/ticket_info.php?ticket=87472 (17/10) In
Progress (23/11)
Cream CE & Workernodes are EMI2. This only leaves the the APEL box and I
believe (the hard one) the Bristol Storm box. Good stuff though.
EDINBURGH: https://ggus.eu/ws/ticket_info.php?ticket=87171 (10/10) In
Progress (21/11)
"pretty much done with our EMI deployment". Great news, once you're done
you can close this ticket, it's not being done for us anymore.
MANCHESTER: https://ggus.eu/ws/ticket_info.php?ticket=87467 (17/10) On
hold (5/11)
Manchester have the final push of upgrades planned for this week. Good luck!
UCL: https://ggus.eu/ws/ticket_info.php?ticket=87468 (17/10) On hold (1/11)
Things are quiet on the UCL front.
QMUL
https://ggus.eu/ws/ticket_info.php?ticket=88822 (23/11)
This lhcb ticket concerning 99999 values for Max CPU time information
publishing might have slipped under the QM radar. Assigned (23/11)
Similar problem at Lancaster:
https://ggus.eu/ws/ticket_info.php?ticket=88772
Sheffield solved their ticket:
https://ggus.eu/ws/ticket_info.php?ticket=88781
https://ggus.eu/ws/ticket_info.php?ticket=86306 (22/9)
Hard to Kill lhcb pilots on the QMUL cream. LHCB sent out another "to
purge" list on the 21st. The corresponding ticket from Chris to the
CREAM developers (https://ggus.eu/tech/ticket_show.php?ticket=87891) has
been cheekily closed because Chris couldn't provide log snippets right
away (due to Cream's overactive log rotation). In progress (21/11)
BTW Sheffield has seen this problem too in the last week:
https://ggus.eu/ws/ticket_info.php?ticket=88719
LIVERPOOL
https://ggus.eu/ws/ticket_info.php?ticket=88761 (22/11)
Technically this is a "from the UK ticket". LHCB jobs have been swamping
the Liverpool WAN. Cutting back the number of running lhcb jobs has
alleviated the problem somewhat. Is the cause of the sudden lhcb
bandwidth gobbling still thought to be simply a surge of lhcb work
whilst atlas were quiet? In progress (23/11)
LANCASTER
https://ggus.eu/ws/ticket_info.php?ticket=88628 (20/11)
t2k were having problems installing their software on one of our
clusters, largely due to not taking t2k into account in our latest node
image. However the latest problem is a crash when building ROOT which
has us stumped. Apparently Oxford see this too, so expect a poke from me
soon in an attempt to scavenge a solution. In progress (26/11)
RHUL
https://ggus.eu/ws/ticket_info.php?ticket=88417 (11/11)
Atlas squid problems - any luck getting the firewall opened for your new
squid config? In Progress (20/11)
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