Testbed Support for GridPP member institutes [mailto:[log in to unmask]] On Behalf Of Alessandra Forti said:
> Said that I find them irritating too because nobody is really working on them and then one has to wonder if it is really useful to keep open a ticket for a problem nobody is working on.
For middleware tickets it seems that the DMSU people will start closing old tickets with no activity for 6? months as unsolved.
https://indico.egi.eu/indico/getFile.py/access?contribId=5&resId=0&materialId=slides&confId=1099
page 9.
Stephen
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