I spent a bit of time looking at it, looks like I may have found the culprit!
If I delete the "Save For Web.aip" plug-in in C:\Program Files\Adobe\Illustrator CS4\Plug-ins\Illustrator Formats then the program works fine, well albeit reduced.
I have a crash report, but Adobe don't seem that bothered as its not the latest version....
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-----Original Message-----
From: Support issues for windows in UK HE & FE [mailto:[log in to unmask]] On Behalf Of Stuart Gould
Sent: 26 September 2012 10:39
To: [log in to unmask]
Subject: Re: Illustrator CS4 (3)
Another vote for Process Monitor, we had a similar problem with Adobe Master Collection and were able to resolve it by tracing the Access Denied messages with Procmon. In our situation the software required modify permissions to ProgramData\Adobe and also to a path on C: for storing the programs caching folder.
Stuart
Stuart Gould
Infrastructure Solutions Specialist
IT Services
Edge Hill University
Ormskirk
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>>> Richard Harris <[log in to unmask]> 26/09/2012 09:57
>>> >>>
Hi,
If you have a look online for the SysInternals software, there's a tool called ProcessMon. That lets you look at where a program is writing to - in terms of the file system and Registry. I've used that a bit when getting software to run as a limited user.
http://technet.microsoft.com/en-us/sysinternals/bb896645
Regards,
Richard
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Richard Harris
Systems & Security Team
Information Services
University of Nottingham
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