Heya all.
35 tickets this week- maybe this is our new plateau? Here are the
highlights, a number if tickets are "network related" and are likely to
be slow to resolve, I've left them out this week - there hadn't been any
exciting movement with any of them.
NGI
https://ggus.eu/ws/ticket_info.php?ticket=86927 (8/10)
The NGI have been ticketed over Sussex's high % of Unknown status. "We
would like to kindly ask you to investigate this issue and take
an action to decrease Unknown status percentage." "Please close this
ticket as a acknowledge that you received this information." Seems like
a slightly odd ticket to me (doesn't ask for an explanation). I'll close
this ticket after tomorrow's meeting if no one beats me to it. The
reason behind the Unknowns is likely the odd network behaviour seen
between the Lancaster nagios and the Sussex cream, which we're still
investigating.
https://ggus.eu/ws/ticket_info.php?ticket=86995 (8/10)
Chris tickets the NGI over getting his new CE monitored. He raises a
point in his ticket "shouldn't this happen automatically I add the host
to goc.egi.eu?". Assigned (8/10)
https://ggus.eu/ws/ticket_info.php?ticket=86847 (5/10)
Glasgow's availability/reliability ticket for September. These tickets
sneak up on us so I like to catch them. Assigned (5/10)
https://ggus.eu/ws/ticket_info.php?ticket=86846 (5/10)
Durham's availability/reliability ticket. Assigned (5/10)
UCL
https://ggus.eu/ws/ticket_info.php?ticket=86753 (4/10)
Atlas transfers to UCL failing with SRM errors. Ben noticed some log
errors and would like someone in the know to take a look. They seem a
little fishy but nothing jumped out at me. In progress (8/10)
IC
https://ggus.eu/ws/ticket_info.php?ticket=86633 (2/10)
Hone jobs must flow... This ticket was sorted on the day, and can be
closed. (2/10)
https://ggus.eu/ws/ticket_info.php?ticket=86426 (26/9)
Did your new Dell servers show up? In progress (28/9)
QMUL
https://ggus.eu/ws/ticket_info.php?ticket=86306 (22/9)
Unkillable lhcb pilots at QM. Daniela suggested a full service stop then
running the purge scripts, and asked if the jobs are in the batch system
at all. In progress (2/10)
DURHAM
https://ggus.eu/ws/ticket_info.php?ticket=86242 (20/9)
Biomed running out of space on the Durham CE, due to not cleaning up
after themselves. Anyone else have biomed cluttering up their sandbox? I
waiting for replied it (4/10)
GLASGOW
https://ggus.eu/ws/ticket_info.php?ticket=85025 (9/8)
Is this Sno+ WMS ticket effectively replaced with this Sno+ ticket:
https://ggus.eu/ws/ticket_info.php?ticket=86704 (3/10)
(Different servers, but I believe the WMS in the first ticket is dead.)
Tickets from the UK
Mentioned last week, but of interest to anyone installing EMI2 CREAMs:
https://ggus.eu/tech/ticket_show.php?ticket=85970
The magical resetting database issue.
And of interest to anyone planning to be messing about with their
accounting:
https://ggus.eu/ws/ticket_info.php?ticket=84326
Chris has a nice chronicle about the perils of republishing a lot of data.
To exciting solved cases again. I think I'm getting jaded though.
Cheers,
Matt
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