We've had users complain that a barcode number is no way to log in to OPAC Borrower services in this day and age, especially from home - the rest of the web doesn't work that way.
I suspect that we have the need for multiple authentication paths for different products, or even options for the same product.
A barcode and PIN is akin to an ATM - so perhaps valid for a desktop OPAC in a library if the user has their ticket, but little else/
Not just an email address but and/or User ID - of their choosing - and a password?
And for a self-service Kiosk (and PINs should we ever get round to using PINs in them - should that not be compulsory with Ticket authentication in a kiosk, especially if you allow users to key in the number on a touchscreen) if the user has left their ticket at home, but still can authenticate?
And PC Booking systems?
And decent ways to allow PINs to be issued to to users, and for them to change them
And then there is the SSO via a corporate login - via the CRM and web services?
Time to join the 21st Century?
Regards
JU
John Usher
ICT Manager
Library and Heritage Services
Islington Council
Central Library
2 Fieldway Crescent
LONDON N5 1PF
Tel: 020 7527 6920
Mobile: 07825 098 223
Fax: 020 7527 6926
Alternative contact: Michelle Gannon - 020 7527 6907
www.islington.gov.uk
How to get to Central Library: http://www.islington.gov.uk/Education/Libraries/Local/Central.asp
-----Original Message-----
From: lis-pub-libs: UK Public Libraries [mailto:[log in to unmask]] On Behalf Of Dash Graham
Sent: 13 October 2012 10:04
To: [log in to unmask]
Subject: [LIS-PUB-LIBS] LMS logins
Has anyone come across a library management system that uses an email account as a login please?
If you have, how did it work with the circulation part of the system - did it "translate" on to a library card via barcode or chip? I can see how it would work for online access to the catalogue and other services.
Did it require the user to confirm identity with a PIN/password for every transaction session? And did that PIN/password "time out" requiring a change every "x" days?
In case you are a little puzzled by my questions what I'm trying to discover is how a LMS would integrate with a council-wide system that requires a single login for all services.
Many thanks
Graham
Graham Dash, MCLIP, Library Services Manager (Systems & Development) Environment & Neighbourhoods Directorate, Leisure & Libraries London Borough of Sutton, Central Library, St Nicholas Way, SUTTON, Surrey SM1 1EA .
Tel.: 020 8770 4763, Mobile: 07515137830, Fax: 020 8770 4777
Borough web site: www.sutton.gov.uk/index.aspx?articleid=907
Library Catalogue web site: www.sutton-libraries.gov.uk
OPAC QR Code
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