Heya all,
Sorry the ticket update is late today, I had to do some local firefighting.
Cheers,
Matt

36 open tickets this week. Although I can't complain as more then the 
fair share of them are mine. No ticket update from me next week, as I'm 
on leave again (I need to learn to take my holiday's earlier in the 
year!). Although with the GridPP meeting next week I'm not sure there 
will be a Tuesday meeting anyway.

ROD
https://ggus.eu/ws/ticket_info.php?ticket=86009 (11/9)
Our ROD team is being picked on to justify the August metrics. No 
response from anyone since the 11th when this ticket was submitted, has 
this snuck under
the radar? Assigned (11/9)

THE GLITE 3.1 PURGE
Just 3 tickets left. So we'll just about be finished with this in time 
to do the same with the glite 3.2 services!
https://ggus.eu/ws/ticket_info.php?ticket=85185 CAMBRIDGE. John has 
turned off the lcg-CE. I think the BDII is done too, so looks like this 
is a victory.
https://ggus.eu/ws/ticket_info.php?ticket=85181 DURHAM. Daniela asks 
about the glite 3.1 BDII, a service that can't just be turned off. Time 
is running out. (13/9).
https://ggus.eu/ws/ticket_info.php?ticket=85183 GLASGOW. Worryingly 
quiet. I assume the Glasgow lads are working on it but the rest of us 
are getting nervous!

TIER 1
https://ggus.eu/ws/ticket_info.php?ticket=85077 (13/8)
biomed SRM problems. A terse reply from biomed suggests that everything 
is okay, I asked for clarification and their blessing to close it. 
Waiting for reply (17/9)

https://ggus.eu/ws/ticket_info.php?ticket=68853 (22/3)
The ticket tracking older DPMs. Should be put back in progress with view 
to closing after the above purge is finished. On Hold. (6/9)

LIVERPOOL
https://ggus.eu/ws/ticket_info.php?ticket=86095 (14/9)
Liverpool Ops test jobs falling afoul of lcg_utils bug. I put On Hold as 
no hope until bug is fixed. On Hold (17/9)

BRUNEL
https://ggus.eu/ws/ticket_info.php?ticket=85973 (10/9)
Being bitten by the same bug as Liverpool. On Hold (12/9)

OXFORD
https://ggus.eu/ws/ticket_info.php?ticket=85968 (10/9)
And again! On Hold (12/9)

Ewan helpfully linked to the likely cause's ticket: 
https://ggus.eu/tech/ticket_show.php?ticket=85601
Although apart for Ewan's cross-referencing the tickets there's been no 
movement since 29/8

QMUL
https://ggus.eu/ws/ticket_info.php?ticket=85967 (10/9)
Nagios APEL tests failing during move from glite to EMI. John Gordon 
adds a reminder to be sure that you don't accidentally republish all 
your data! In Progress (12/9)

https://ggus.eu/ws/ticket_info.php?ticket=80052 (8/3)
A ticket from QMUL rather then to it, concerning availability 
calculation back in March. I think this is some kind of ticket orphen.

GLASGOW
https://ggus.eu/ws/ticket_info.php?ticket=85025 (9/8)
Sno+ WMS problems. Sno+ supplied some requested information (6/9). No 
word since. Is this WMS one that will go in the above mentioned glite 
3.1 purge? If so then it will be worth mentioning. In progress (6/9)

BRUNEL (again, I didn't want to break my chain above)
https://ggus.eu/ws/ticket_info.php?ticket=85011 (9/8)
Retirement of their old CE. I believe that this ticket can be closed. In 
progress (10/9)

SUSSEX
https://ggus.eu/ws/ticket_info.php?ticket=81784 (1/5)
Things have bene quiet on the Sussex front. Jeremy gave a target for 
being out of downtime by the 21st. Is that looking likely? In progress 
(10/9)

Solved Tickets
All the UserDN accounting tickets are now closed. No other solved 
tickets jump out at me.

Tickets from the UK
https://ggus.eu/ws/ticket_info.php?ticket=85449
Winnie had some trouble with a deleted downtime not being taken into 
account. This has sparked some deliberation and some changes to the way 
sam polls the gocdb to prevent this happening again. It maybe that 
Winnie will have to open a availability/reliability amendment ticket to 
take into account the false downtime.