Search Usability - Filters and Facets: Tony Russell-Rose
Venue: CILIP Headquarters; Google Map of venue location http://bit.ly/u4qWos
Date: Thursday, October 18th 2012, 9.30 - 16.30
Course Outline
Faceted search offers tremendous potential for transforming the search
experience. It provides a flexible framework that can satisfy a wide variety
of user needs, from simple fact retrieval to complex exploratory search. It
is now the dominant interaction paradigm for most eCommerce sites and is
being increasingly applied to a wide range of enterprise search
applications.
However, with this power comes a challenge: what kinds of categorisation
schemes are effective and how should we use them to support search and
navigation? Above all, how can we deliver search applications that address a
growing range of user needs without compromising usability?
This course will provide an introduction to the basic principles of search
usability with a focus on the development of faceted navigation schemes that
deliver both search effectiveness and user satisfaction. Participants will:
. Explore the fundamental concepts of Human-Centred Design for information
search and discovery
. Learn how to differentiate between various types of search behaviour:
known-item, exploratory, lookup, learning, investigation, etc.
. Understand the dimensions of search usability and how to apply them to
different user contexts
. Study the basic principles of faceted classification and how to use them
to deliver effective search and navigation experiences
The course will include both presentations and group work to enable
delegates to analyse, evaluate and improve the effectiveness of search
applications within their own organisation.
Who should attend
Intranet/web managers, information architects, search specialists,
developers and managers of search projects, or anyone who either has
implemented or is planning to implement a search application and wants to
maximise the usability and effectiveness of their investment.
Course Presenter
The course will be presented by Dr. Tony Russell-Rose, Director of UXLabs, a
research and design consultancy specialising in complex search and
information access applications. Tony holds a PhD in human-computer
interaction, an MSc in cognitive psychology and a first degree in
engineering, majoring in human factors. He holds the position of Honorary
Visiting Fellow at the Centre for Interactive Systems Research, City
University, London.
Costs (including lunch and refreshments):
UKeiG members £160 + VAT at the current rate; others £200 + VAT at the
current rate
UKeiG has the CILIP Seal of Recognition, which recognises high standards in
the content and relevance of training courses. See
http://www.cilip.org.uk/qualificationschartership/seal/
for details
UKeiG is a Special Interest Group of CILIP: the Chartered Institute of
Library and Information Professionals.
7 Ridgmount Street, London, WC1E 7AE. Registered Charity No. 313014.
Visit our web site: http://www.ukeig.org.uk
|