Collections Information Database Specialist
Salary: £27,230 - £31,855
Location: London
Fixed term for one year
We are looking for a Collections Information Database Specialist to provide support to over 200 CID users across the BFI, and to act as the main liaison between users and the CID manager.
You will be the first point of contact for technical queries, and will take responsibility for problem solving CID issues in conjunction with BFI Helpdesk and Adlib support. In particular, you will provide a focus for BFI staff for the support of CIDs integrated workflow functionality.
You will have previous experience of working in a technical support role, or a similar front-line customer service area, as this role requires close communication with people at all levels within the BFI. With excellent general IT skills and experience of working with collections management systems, you will have a structured and systematic approach to your work, with the ability to problem-solve.
You will be based at Stephen Street (nearest station is Tottenham Court Road), with frequent travel to Berkhamsted.
http://www.bfi.org.uk/about-bfi/job-opportunities/current-vacancies/collections-information-database-specialist
Stephen McConnachie
Collections Information Data Manager, BFI
BFI | 21 Stephen Street | London | W1T 1LN
Tel: 020 7957 8982 | http://www.bfi.org.uk<http://www.bfi.org.uk/>
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