Heya all,
Here's the ticket round up for tomorrow, also coming to a Bulletin board
near you soon:
https://www.gridpp.ac.uk/wiki/Operations_Bulletin_Latest#
Cheers,
Matt
20 Open UK tickets this week
NGI
https://ggus.eu/ws/ticket_info.php?ticket=80259
Positive progress being made with the new neuroscience VO
neurogrid.incf.org.
TIER 1
https://ggus.eu/ws/ticket_info.php?ticket=82100
SNO+ are having difficulties getting the using
srm-snoplus.gridpp.rl.ac.uk. RAL are having trouble getting the
DEFAULT_SE value to publish.
RHUL
https://ggus.eu/ws/ticket_info.php?ticket=82341
RHUL being hit by a torque bug affecting lhcb jobs, RHUL are
implementing a workaround.
https://ggus.eu/ws/ticket_info.php?ticket=82320
An ATLAS user's jobs are suffering a 50% failure rate, after a very good
job postmortem by Duncan it appears that the failed jobs aren't setting
up properly (incorrect/incomplete paths).
BIRMINGHAM
https://ggus.eu/ws/ticket_info.php?ticket=82284
Atlas are seeing library problems, some libraries cannot be preloaded.
Seems similar to previous problems with libraries.
GLASGOW
https://ggus.eu/ws/ticket_info.php?ticket=82191
na62 transfers to Glasgow were failing due to the srmv2 interface not
publishingna62 support. Sam fixed it, and looks like it can be closed.
SUSSEX
https://ggus.eu/ws/ticket_info.php?ticket=81784
The 12 Tasks of Emyr. He's currently trying to tame his CREAM CE (see
his mail today to TB-SUPPORT), any help would be appreciated.
Solved Case File
https://ggus.eu/ws/ticket_info.php?ticket=82081
QMUL got ticketed due to their "test" SE failing Ops jobs. It would be
wise to prevent this from happening again (would removing it from the
gocdb although it to avoid tests but still operate fully for testing?).
From the UK with Love
Following Stephen Burke's suggestion to search tickets via DN to try to
track tickets submitted by UKers seems to reveal some good results, but
sadly no EMI tickets. In future weeks I'll start trying to get a handle
on the list of open EMI tickets to see if I can catch any relevant
tidbits. FYI EMI tickets are at: http://tinyurl.com/cu424oa
Of Interest to the Ops team (particularly Chris W):
na62 relevant deployment tickets:
https://ggus.eu/ws/ticket_info.php?ticket=82327
documents the validation progress
https://ggus.eu/ws/ticket_info.php?ticket=81669
documents the setting up of the fts channels at CERN (bounced from RAL).
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