Apologies for duplication - forwarding in plain text format to Lis-Medical and the Core Content list.
Link Resolver update information on the 3rd "page" down.
People who wish to be added to the NHS Evidence direct mailing list are asked to contact [log in to unmask] (at end of forwarded message).

Helen Weir
Library & Information Service, Harrogate District Hospital
________________________________________
From: Angela Nonis [mailto:[log in to unmask]]
Sent: 30 May 2012 15:09
To: WEIR HELEN (RCD) LIBRARY
Subject: [PROBABLY SPAM] NHS Evidence bulletin for library and knowledge service staff


Dear library and knowledge services staff,
 
Please find below your regular update on NHS Evidence.
 
This month's issue includes information on:

* Latest Evidence Updates
* HDAS redesign launch
* NICE Guidance app

Monthly update to NHS Evidence portal sources
One new source went live on 1 May 2012:

* Macmillan Cancer Support (www.macmillan.org.uk) DH Information standard approved patient information on; causes & risk factors, tests & screening, cancer types, cancer treatment, living with and after cancer and end of life.


New NICE Directors
In March, as part of the restructure of the senior management team, NICE announced the appointments of Professor Mark Baker, as Director of the Centre for Clinical Practice and Alexia Tonnel as Director of Evidence Resources.
Professor Baker has been involved with the NICE Guidelines Programme for nearly a decade, has worked as a consultant adviser to NICE since 2009, and has chaired two clinical guideline development groups.


Alexia Tonnel has been a Programme Director at NICE for the past two years. Her duties have included redesigning and managing the processes for the provision of content into NHS Evidence, and leading the development of new products, such as the Evidence Updates.



Evidence Updates

The following Evidence Updates were published recently:

'Neonatal jaundice: Evidence Update March 2012' focuses on a summary of selected new evidence relevant to NICE clinical guideline 98 'Neonatal jaundice' (2010).
'Transient loss of consciousness: Evidence Update March 2012' focuses on a  summary of selected new evidence relevant to NICE clinical guideline 109 'Transient loss of consciousness ('blackouts') management in adults and young people' (2010).
'Alcohol-use disorders: physical complications - Evidence Update March 2012' focuses on a  summary of selected new evidence relevant to NICE clinical guideline 100 'Diagnosis and management of alcohol-related physical complications' (2010).
'Lower urinary tract symptoms: Evidence Update March 2012' focuses on a summary of selected new evidence relevant to NICE clinical guideline 97 'The management of lower urinary tract symptoms in men' (2010).
'Depression in Adults with a chronic physical health problem: Evidence Update March 2012' focuses on a  summary of selected new evidence relevant to NICE clinical guideline 91 'Depression in adults with a chronic physical health problem: treatment and management' (2009).
Depression in Adults: Evidence Update March 2012' focuses on a summary of selected new evidence relevant to NICE clinical guideline 90 'The treatment and management of depression in adults' (2009).
'Delirium: Evidence Update April 2012' focuses on a summary of selected new evidence relevant to NICE clinical guideline 103 'Delirium: diagnosis, prevention and management' (2010).
'Hypertension in pregnancy: Evidence Update May 2012' focuses on a summary of selected new evidence relevant to NICE clinical guideline 107 'The management of hypertensive disorders during pregnancy' (2010).
'Improving outcomes in head and neck cancers: Evidence Update May 2012' focuses on  summary of selected new evidence relevant to NICE cancer services guidance 'Improving outcomes in head and neck cancers: the manual' (2004)
'Familial breast cancer: Evidence Update May 2012' focuses on a summary of selected new evidence relevant to NICE clinical guideline 41 'The classification and care of women at risk of familial breast cancer in primary, secondary and tertiary care' (2006).
While Evidence Updates do not replace current accredited guidance they do highlight new evidence that might generate a future change in practice.

Published Evidence Updates and details of those in progress are now available at: https://www.evidence.nhs.uk/nhs-evidence-content/evidence-updates.




NHS Evidence Student Champion Scheme - update
Twenty eight schools are now working with the NHS Evidence Student Champion Team, including fifteen schools of pharmacy, nine schools of medicine two schools of nursing, one AHP school and one nursing / AHP school.

We are continuing to have invaluable support from the library staff in the participating universities. A new model of delivery is developing as the second year of the scheme begins. To find out more about the scheme see NHS Evidence Student Champion Scheme: a guide for university staff.

Liverpool John Moores University
In February, nine new student champions attended their first training session at the NICE offices in Manchester. After an engaging first session the students returned to Liverpool to follow up their training 2 weeks later and by the end of March they had delivered sessions to over 100 pharmacy students at the university. The scheme was hugely successful at Liverpool John Moores University and the project team valued the support and work of Dr Neil Henney, Lecturer in Pharmacology in bringing the scheme through to fruition.


Liverpool John Moores student champions and Anne Weist

Leeds Metropolitan University
On 20 March NHS Evidence ran its first multidiscipline student champion training session with a group of students from Leeds Metropolitan University.
The group which included dieticians, physiotherapists and two occupation health postgraduates, had their hands on training session at Leeds Metropolitan University in the morning and then caught a train to Manchester to complete their day at the NICE offices. The large and diverse group showed how NHS Evidence can cross over between the disciplines and the students expressed how much they were looking forward to cascading what they had learnt to their fellow students in the autumn term.

Further updates

* Sixteen student champions were recruited from King's College London School of Pharmacy.
* Seven student champions were recruited from the University of Leicester Medical School. They received their follow up training in April will be running their first cascade session in May and June.
* Six student champions were recruited from Swansea University, College of Medicine They have had their training and are currently planning a number of hands-on training sessions.
*  Nine student champion nurses  from Anglia Ruskin University attended a full day's training on the Chelmsford campus in early May. They hope to cascade their learning at the end of May. Librarians Jane Shelley and Sophie Pattison and a senior lecturer also attended this session.
*  Three nurse  and two midwife champions were part of a pilot group of from the University of West London who received some initial training on NHS Evidence in May.

Involving librarians and information specialists in NICE user research

The NICE User Research Team works with individuals, groups and organisations.   Research findings provide NICE with knowledge about its users, which is used to support strategic decisions and on-going business planning.

NHS librarians and information specialists give us valuable feedback that is used to shape our products and services and have been involved in a variety of recent projects:

Eleven per cent of respondents to a recent survey into Public Health audiences were librarians and/or information specialists.  The aim of the survey sought to understand:
* how online information is currently used by the Public Health workforce
* how information can support decision-making
* how online information resources can be developed to better meet their needs.

An information specialist and clinical librarian were involved in the User Journeys project. This project set out to understand and explore online information seeking behaviours when navigating between NICE products online. Feedback is collected in 1-2-1 with a researcher who observes and records the participant using NICE products.

In another project to understand needs and use of Local Practice information specialists participated in an online service and were in favour of a 'Single point of access for examples of good practice and innovation produced at a local level.'   

If you would be keen to participate in future projects, email [log in to unmask]

HDAS redesign launch

The redesigned NHS Evidence Healthcare Databases search (HDAS) went live today  (Wednesday 30 May). The benefits of the redesign include a faster more reliable service and a new design that builds on the current layout, making it easier to use and navigate between the thesaurus and search screens.
To help with the launch we have produced a number of new support materials including an HDAS search guide, a general leaflet describing what's new and a PowerPoint presentation including screen shots that can be adapted for your training needs. These are all available under 'NHS Evidence Healthcare Databases Advanced Search (HDAS)' on the Marketing Resources page: https://www.evidence.nhs.uk/about-us/marketing-resources.

New Link Resolver and Knowledge Base

The implementation of the new link resolver and knowledge base is progressing. OCLC has created accounts for each of the 720 Athens organisations and the migration of holdings data from the current system to the new accounts has now been completed. The new accounts will be made available as soon as possible.

Please note that if you make changes in the current link resolver these will not appear in the migrated data and you will need to update the holding in the new account - so keep a record of any changes you make.

Dates
There have been technical changes made and these need to be fully tested. This means the exact date of switchover to the new service is dependent on testing. We will follow the same process as used for HDAS development, allowing time for librarians to test and use the system, before going live. Please note that the current service will continue until the new system is launched to live.

Training
Guidance has been created and will be available on the NHS library website. Training sessions will be held using WebEx, and in addition each region now has a link resolver lead to help local services to make best use of the link resolver/knowledge base.


NICE Guidance app

The official NICE Guidance app is now available to download now for
users of Android and iPhone smartphones.
The free app allows quick and easy access to all of NICE's
recommendations and advice, and has been developed in response to
demand from users of NICE guidance.
Aimed at healthcare professionals including doctors, nurses and medical
students, the app allows users to search, browse and explore all of the
guidance produced by NICE.
More than 760 pieces of NICE guidance are contained, such as clinical
guidelines on COPD, hypertension and stroke, and the app is automatically
updated whenever access to the internet is available.
Guidance is arranged by clinical or public health topic, and particular
sections can be bookmarked for easy access, or sent via email.
Other features include receiving automatic updates and new guidance as
soon as it is published on the NICE website, adjustable font size for
readability, and the ability to 'swipe' between chapters when looking at
guidance.

Your questions answered...

Question: Are there any measures in place (or plans for such measures) to prevent the unreliability of searching the healthcare databases through NHS Evidence?

Answer: We have a number of measures in place to alert us and allow us to respond to issues with searching the healthcare databases through NHS Evidence.  In addition to general 24/7 support that we offer internally, including an out of hours service for critical site issues. We also have server monitoring in place at our hosting organisation.  This allows our hosts (who also provide 24/7 support), to alert us to any hardware and general site issues as soon as they are experienced.  This means we can be aware of issues as soon as possible and work with our hosts to resolve as quickly as we can.

With regards to the robustness and resilience of databases via HDAS, these services are provided to us via third party publishers and as a result, the robustness of access is dependent upon the resilience of their services. HDAS communicates directly with APIs provided by the publishers in order to retrieve search results and also full text links provided by the external link resolver service.  As a result of this, we do not have direct control over these services or direct access to resolve issues as and when they occur. However, our suppliers are contracted with SLAs for issue resolution and as a result of this, any issues experienced at their end which may result in problems accessing a collection or provision of full text links are actively pursued by our support through to resolution with the supplier.  In such circumstances, we aim to resolve the issue with the supplier as soon as possible.


Facebook and Twitter
NHS Evidence has a Facebook page and a Twitter account.
To join on Facebook: Type in 'NHS Evidence' into the search box at the top of the home page. When you reach the NHS Evidence page, click 'like' in the panel on the left hand side.

To join on Twitter: Once you are logged in, go to 'Find people'. Type 'NHS Evidence' into the search box and click the 'follow' icon.

Reporting problems with NHS Evidence
 Thank you for continuing to report any issues/problems with NHS Evidence to [log in to unmask]; we value all of your comments which help us ensure the service remains fit for purpose.

To help us resolve any issues please send us as much information as you can.

Some or all of the following may help us resolve the issue more quickly:

* Athens org ID / link resolver URL
* Full name of your organisation
* Name of resource
* Name of specific article
* Search strategy
* Screenshots
* Text of error message
* Version of web browser. 

Developing NHS Evidence
Please note that suggestions relating to the ongoing improvement and development of NHS Evidence should also be sent to [log in to unmask] 

NHS Evidence service update page
The NHS Evidence service update page outlines current technical issues and progress being made to resolve them. The page is updated regularly, following progress reports from the NHS Evidence operations team. To access the page go to: http://www.evidence.nhs.uk/about-us/service-update-page.  

 If you have any suggestions to make this bulletin more informative, or wish to be added to our direct mailing list please contact [log in to unmask]  

Suzanne Woods
Communications Manager

NHS Evidence
National Institute for Health and Clinical Excellence
Level 1A | City Tower | Piccadilly Plaza | Manchester M1 4BD | United Kingdom
Tel: 44 0845 003 7744