Dear All,
Our mail office has reported that the PO no longer offers the Compensation Fee service which was the service we always used to return items to libraries that specified a recorded delivery.
The PO are pushing Specia to return "expensive" items? l Delivery which is an expensive option. We are investigating Parcel Force but would be interested to hear what others use.
Please reply to me rather than list.
Thanks
Sheila
Sheila E Bennett
ILL Supervisor
Robinson Library
Newcastle University
Newcastle upon Tyne
NE2 4HQ
0191 2227601
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