Dear Sue
Please can you confirm then that from 1st August there will no longer be a
price difference for H.E. and Public Libraries like there has been in the
past.
I am sorry to hear that both Pavan and Barry have now left. I am very
suprised that we weren't informed by anyone in BL, especially as Pavan was
our Higher Education sales contact.
Best wishes
Alison Zammer
Inter-Library Loans
Cambridge University Library
West Road
Cambridge
CB3 9DR
Tel: ++44 1223 333039
On May 1 2012, Allison, Sue wrote:
>Dear Nik et al,
>
> I am sorry to hear of your surprise and disappointment at the BL's
> reluctant announcement that we will not be renewing Document Supply
> Subscriptions when the current contract period expires at the end of July
> 2012. When the subscription was launched in 2009 it was initially for a 2
> year period and was always intended to be subject to review to ensure
> that cost recovery was maintained.
>
> Unfortunately the subscription model in its current format is
> unsustainable. The level of subscription required for the BL to maintain
> cost recovery exceeds the savings Subscribers are able to make on the
> basis of their current transactional volumes. For example, to make the
> current model work we would probably have to double the subscription fees
> for a significant number of high volume users.
>
> The difficult decision not to continue with the subscription service is
> independent of recent changes within the Document Supply & Information
> Services Sales Team. We believe that withdrawal from the subscription
> model at this time will provide us with opportunity to fully explore
> alternative pricing models as the benefits of BLDSS begin to emerge.
>
> Transactional Service pricing for HE's, NHS organisations and Public
> Libraries from 1st August will be:
>
> Electronic Delivery £6.25 + vat
> Mail delivery £7.75
> Loan £ 11.60
>
> These prices continue to give you a substantial discount of over 40% on
> our standard services and reflect the benefit we derive from mutual
> collaboration and your continued support for this national resource. The
> benefits of the UKRR Subscription are unaffected by this change.
>
>Kind Regards
>Sue Allison
>Customer Services Team Manager
>
>
>The British Library
>Boston Spa
>WETHERBY
>West Yorkshire
>LS23 7BQ
>www.bl.uk
>
>T +44 (0) 1937 546051
>[log in to unmask]
>
> -----Original Message----- From: For interlibrary-loan and document
> supply services. [mailto:[log in to unmask]] On Behalf Of Hussin, Nik
> Sent: 01 May 2012 14:15 To: [log in to unmask] Subject: Re: End of
> BL's subscription service
>
>Hi Caroline and Graham
>
>Thanks very much for your replies. And Linda in Stirling too.
>
> Caroline, I wouldn't want to be that BL person at the session next week.
> But yes, any information would be very welcome.
>
>Anything to numb the pain.
>
>
>
>
>Nik
>
> -----Original Message----- From: For interlibrary-loan and document
> supply services. [mailto:[log in to unmask]] On Behalf Of Graham
> Titley Sent: 01 May 2012 13:56 To: [log in to unmask] Subject: Re:
> End of BL's subscription service
>
> Hi All I have asked Customer Services at BL to respond to this thread -
> so hopefully we should get some information soon. Cheers Graham
>
>Graham Titley
>Subject Librarian and Copyright Advisor
>Charles Seale Hayne Library
>Plymouth University
>Drake Circus
>Plymouth
>PL4 8AA
>
>Tel: 01752 587162
>Email: [log in to unmask]
>
>
> -----Original Message----- From: For interlibrary-loan and document
> supply services. [mailto:[log in to unmask]] On Behalf Of Rauter C.
> Sent: 01 May 2012 13:54 To: [log in to unmask] Subject: Re: End of
> BL's subscription service
>
>Dear Nik,
>
> Like you I was dismayed to receive the email from the BL earlier today
> informing us of the forthcoming end to the subscription model. Their
> email says that they have not yet publicised the new transactional
> charges for August.
>
> The FIL workshop to be held in Cardiff next week is hosting a speaker
> from the BL for a "BL Update" session. In the absence of any further
> information from the BL in the interim, I will be happy to report back to
> the list once we have had the opportunity to quiz them over this
> unwelcome change.
>
>Regards
>Caroline
>
> Caroline Rauter Document Supply Services / Gwasanaethau Darparu Dogfennau
> Information Services & Systems / Gwasanaethau Gwybodaeth a Systemau
> Swansea University / Prifysgol Abertawe Singleton Park / Parc Singleton
> Swansea / Abertawe SA2 8PP
>
>+44 (0)1792 295045
>[log in to unmask]
>
>For information on all our resources in one place visit:
>http://bit.ly/srhe71
>
>
> -----Original Message----- From: For interlibrary-loan and document
> supply services. [mailto:[log in to unmask]] On Behalf Of Nik Tahirah
> Hussin Sent: 01 May 2012 13:36 To: [log in to unmask] Subject: End of
> BL's subscription service
>
>Dear colleagues
>
>Does anyone know why the BL is ending their subscription service?
>
> We've had no warning that this was going to happen and were continuing to
> believe that we would benefit from the discounted prices made available
> under the subscription model.
>
> I know Barry Smith has left the BL and when I spoke to Pavan Ramrakha
> (who has also left the BL) recently, he was saying that the BL's sales
> department that had been based in London is being moved entirely to
> Boston Spa. Maybe it's because of this that they're discontinuing the
> subscription service? It was the sales department in London that was
> managing the subscription accounts.
>
> Also, anybody know where I can get up-to-date information about what the
> transactional price will be come August 2012?
>
>
>Many thanks
>Nik Tahirah Hussin
>Learning Resource Centre
>Queen Margaret University
>Musselburgh
>
>**************************************************************************
>Experience the British Library online at http://www.bl.uk/
>
> The British Library's new interactive Annual Report and Accounts 2010/11
> : http://www.bl.uk/annualreport2010-11http://www.bl.uk/knowledge
>
> Help the British Library conserve the world's knowledge. Adopt a Book.
> http://www.bl.uk/adoptabook
>
>The Library's St Pancras site is WiFi - enabled
>
>*************************************************************************
>
> The information contained in this e-mail is confidential and may be
> legally privileged. It is intended for the addressee(s) only. If you are
> not the intended recipient, please delete this e-mail and notify the
> mailto:[log in to unmask] : The contents of this e-mail must not be
> disclosed or copied without the sender's consent.
>
> The statements and opinions expressed in this message are those of the
> author and do not necessarily reflect those of the British Library. The
> British Library does not take any responsibility for the views of the
> author.
>
>*************************************************************************
> Think before you print
>
--
Alison Zammer
Inter-Library Loans
Cambridge University Library
West Road
Cambridge
CB3 9DR
Tel: ++44 1223 333039
|