Hi Graham

Thanks very much for this. It's comforting to know that we're all in the same boat with this situation.

And it's been very interesting to read what others have been experiencing with BLDSS. We will probably get put on it in May, so we haven't experienced any of these difficulties yet. Something to look forward to, I think!



Best wishes 

Nik Tahirah Hussin 
Information Services Advisor 
Learning Resource Centre 
Queen Margaret University 
Musselburgh
EH21 6UU
Tel: 0131 474 0000 - Please say 'Nik Hussin' when prompted
Email: [log in to unmask]; www.qmu.ac.uk 

Queen Margaret University, Edinburgh is a registered charity: Scottish Charity Number SC002750. 




-----Original Message-----
From: For interlibrary-loan and document supply services. [mailto:[log in to unmask]] On Behalf Of Graham Titley
Sent: 10 April 2012 16:06
To: [log in to unmask]
Subject: Re: a BLDSS query

In response (delayed due to annual leave) We were approached to take part in the pre-visioning of BLDSS and what we might like the service to achieve - eventually.  One of the suggestions we made was direct requesting - providing that submission could not happen without the person first having to search the local catalogue; eg: a technical solution that means the request process could not be completed without passing through a local search step (not dissimilar to the word recognition/typing process we go through on some websites that is used to filter out bulk mailers). It was something we thought we would like when asked to envision the future.  As high volume users of DSC it is in our interests to contribute to service development planning when invited to help maintain an efficient, viable and useful service. Sometimes what you 'envision' may not always prove to be 'right'!
The concerns are obvious - not the least of which is that BLDSS closes the market place to other ILL software providers; but also a 'big' barrier to overcome would be copyright compliance - both declarations and e-signature; and just how robust the local search would be.
At present, although our ILL process is numerically unlimited on a per user basis, we do have a finite budget.  So it is important that we train users to search locally first, before completing an ILL request form; that the ILL team continue to check requests before submitting to BL (something our ILL software makes very easy; and yes around 15% are cancelled due to local availability!); and that excessive use is identified via regular reporting and the Subject Librarians follow-up with the identified high-users to ensure that the service is not being abused; to identify possible new areas of study or research or changes in teaching focus; or as a means of identifying gaps in our provision.
BLDSS is not yet ready to do direct requests, and when it does go live it may not conform to a useful and compliant procedure. However, it might provide an opportunity for some staff rather than all users. I just do not know and, like you all, am waiting on developments before we actually consider what we do in the future.
Cheers
Graham

Graham Titley
Subject Librarian and Copyright Advisor
Charles Seale Hayne Library
Plymouth University
Drake Circus
Plymouth
PL4 8AA

Tel: 01752 587162
Email: [log in to unmask]


-----Original Message-----
From: For interlibrary-loan and document supply services. [mailto:[log in to unmask]] On Behalf Of Hussin, Nik
Sent: 04 April 2012 16:24
To: [log in to unmask]
Subject: Re: a BLDSS query

Hi Beth 

I second Mark's concern here. Around 20% of the requests that we get from students and staff are for items already in stock, so we're not even considering letting users request directly. We simply don't have the money to support this.

At their roadshow event in Glasgow last year, the BL folk did say that Plymouth University was in favour of this option, so maybe Graham can advise on how to control this?





Best wishes

Nik Tahirah Hussin
Information Services Advisor
Learning Resource Centre
Queen Margaret University
Musselburgh
EH21 6UU
Tel: 0131 474 0000 - Please say 'Nik Hussin' when prompted
Email: [log in to unmask]; www.qmu.ac.uk 

Queen Margaret University, Edinburgh is a registered charity: Scottish Charity Number SC002750. 







-----Original Message-----
From: For interlibrary-loan and document supply services. [mailto:[log in to unmask]] On Behalf Of kcl - interloans
Sent: 04 April 2012 16:11
To: [log in to unmask]
Subject: Re: a BLDSS query

Hi Beth, 

another issue would be the fact that they are bypassing the library collection and potentially requesting items held at their library.  How would you ensure they don't do this?  

Kind regards,
Mark
----------------------------------------------
Interlending and Document Delivery
Information Resources

Library Services
King's College London
26-29 Drury Lane
London WC2B 5RL
United Kingdom

Tel. (ILL queries central number) 0207 848 7256 [log in to unmask] Interlending and Document Delivery ________________________________________
From: For interlibrary-loan and document supply services. [[log in to unmask]] On Behalf Of Beth Hardy [[log in to unmask]]
Sent: 04 April 2012 11:18
To: [log in to unmask]
Subject: a BLDSS query

We're trying to plan ahead...and I wondered, are any of you thinking of letting your students register and request directly through BLDSS (when that bit goes live)?
(or have any of you decided not to)?
When I try to think about how it might work, I'm struggling (if they register and request library privilege - how do we sort out a copyright signature, and if the request fails, will we have to type it manually into our own systems to request it from somewhere else?...).
So I wondered if anyone had thought it through, and come up with an answer that might work?
Happy to summarise for the list, if there is an answer out there.
Thanks,
Beth


Beth Hardy
Customer Services Manager
Enquiry Services and Brotherton Library
The Brotherton Library
University of Leeds
LS2 9JT

T 0113 343 6388
E [log in to unmask]

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