Hello everybody,
Please find this week's ticket review for tomorrow's meeting below.
Cheers,
Matt
General notes for the last week:
Some tickets (all from CMS as far as I can see) have been using the
Savannah/GGUS interface. There seem to be a couple of ticket misfires
but largely it seems to be working.
This morning Brian sent out tickets to a number of sites requesting
details about those site's plans to upgrade their "below baseline" SEs.
A good few of these sites have already responded.
LHCB have ticketed a few sites (Glasgow, Edinburgh) about job problems,
the tickets seem well in hand. Birmingham also ticketed (80117) but
these seem to be slightly different problems (no job slots free for lhcb).
Site specific:
Bristol:
https://ggus.eu/ws/ticket_info.php?ticket=80125
CMS transfer problems to Bristol.
RAL Tier-1
https://ggus.eu/ws/ticket_info.php?ticket=80119
sno+ software install at RAL failed. It could be a problem with their
code, or something wrong with their install method, or something
different at RAL they they haven't taken into account (the install
worked at QMUL). It looks like they could do with some help. (This
ticket is an offshoot of https://ggus.eu/ws/ticket_info.php?ticket=79428).
Brunel
https://ggus.eu/ws/ticket_info.php?ticket=80146
Biomed ticket, a user is having an authorisation error. The error
messages are similar to ones we saw late last year when users were using
out-of-date UIs that couldn't handle the newer UK CA's format (I don't
quite understand the details myself, but the problem was definitely at
the user's end).
Durham
https://ggus.eu/ws/ticket_info.php?ticket=79880
lhcb jobs are getting the infamous "Maradona" error. Some bad workers?
Cambridge
https://ggus.eu/ws/ticket_info.php?ticket=79728
For some reason after their upgrade a users files went missing. Atlas
file clean up has been invoked. Is Cambridge's SE in the clear now?
QMUL
https://ggus.eu/ws/ticket_info.php?ticket=77959
QMUL are plagued with atlas deletion errors. Chris has updated to Storm
1.8.2 but the errors continue. In the ticket he suggests reassigning the
ticket to atlas, and I agree with him.
Interesting Finished Tickets from the last week:
https://ggus.eu/ws/ticket_info.php?ticket=80120
Confirmation that you shouldn't panic if you see "FILE_EXISTS" errors in
your site's FTS transfers.
https://ggus.eu/ws/ticket_info.php?ticket=80052
https://ggus.eu/ws/ticket_info.php?ticket=80061
These two tickets chronicle Chris' quest to have QMUL's
availability/reliability stats amended. Some interesting links and
information for other sites wanting to do similar. The reason for the
miscalculation is in https://ggus.eu/ws/ticket_info.php?ticket=79929
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