Apologies, my emails seem to be taking an age to get to the list so I'm permanently out of sync...
The only reason I even tried Twitter was because of the Cambridge 23 Things programme for library staff in the summer of 2010. There is also training on Twitter and other social media for libraries. I don't really do anything in an official capacity so haven't had specific guidance on that.
CILIP and CIG have social media and communications policies too.
Celine
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