>
> We have been caught out by

Other "gotchas" include:

ancient hardware (notably Honeywell) that will only work if connected
to a switch port hard-coded to half-duplex. Turn on autonegotiation,
and it will crash. Of course it's "the network that's broken".

equipment with default (or no) passwords. The installers assume
it's on a "private" network, so no need. One specific instance we
encountered was a device which controlled the car park barriers.
We prodded it a little to see what it was, turned out to be an
unpassworded Lantronix terminal server. When we asked the installers
why they hadn't put a password on it, they said "because the client
didn't instruct us to do so". Which, I suppose, was true; they didn't
actually tell the client (our Estates department) anything about
passwords, so the client didn't know that they were supposed to ask
for one!


All of which leads us to a plug for 
http://www.ucisa.ac.uk/groups/ng/Events/2012/workingwithestates.aspx

Bruce.

-- 
Bruce Rodger                      [log in to unmask]
Head of Infrastructure Services   |
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The University of Strathclyde     | +44 (0)141 548 3300
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