Hi All,
Can we please please please advise the UKI helpdesk *not* to set
tickets to 'in progress', but leave that to the site when they have
actually picked up on it ?
Thanks,
Daniela
---------- Forwarded message ----------
From: <[log in to unmask]>
Date: 5 December 2011 10:14
Subject: GGUS-Ticket-ID: #77016 "IN PROGRESS" "NGI_UK" "srmcp command fails"
To: [log in to unmask]
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GGUS ticket #77016 was updated.
REFERENCE LINK: https://ggus.eu/ws/ticket_info.php?ticket=77016
SUBJECT: srmcp command fails
=====================
LATEST MODIFICATIONS:
LAST MODIFIER -> Matt Heeks
STATUS -> in progress
ASSIGNED TO -> [log in to unmask];[log in to unmask];[log in to unmask];[log in to unmask]
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HEP Group/Physics Dep
Imperial College
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