Hi Nick,
For similar numbers of staff & students, & an equivalent spread of responsibilities, we (City University) have two teams; a Web Team housed in Information Services, and a Digital Marketing team.
The former comprises of a team leader, three developers (2 x front-end, 1 x server-side) & one 'user experience architect'. The latter has also just grown to five, including three content editors and a social media lead.
We're slowly getting to where we need to be, & the UX position in particular is proving to be of real value, but even with 10 FTEs we're still far more reactive than I'd like us to be.
Hope this helps,
Dan Jackson
Development Manager
Project Portfolio Office
City University London
Phone: +44 (0)20 7040 3748
www.city.ac.uk
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