Who would dare? I raised this some time ago. I even did an analysis of outstanding tickets. GGUS said that the user always got all the text in the tickets, it was just things like assignments they didn't get told.
I'll dig out the history and comment in Savannah.
John
Daniela Bauer <[log in to unmask]> wrote:
Hi All,
Maybe I just hate being called a nobody, but am I really the only
person who is fed up with chasing up tickets that unwary users have
submitted using the 'on solution' default in GGUS ?
https://savannah.cern.ch/support/?124139
Cheers,
Daniela
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