And mine. Many thanks for volunteering.
Best wishes.
Amanda
-----Original Message-----
From: pFACT user group [mailto:[log in to unmask]] On Behalf Of
Hazel Wallis
Sent: 09 November 2011 14:49
To: [log in to unmask]
Subject: Re: pFACT User Group Meeting
Jon gets my vote - thanks for offering, Jon!
Best wishes
Hazel
*****************************************************
Ms Hazel Wallis
Head of Research Support and Funding
Research Development and Support Office
University of Bath
Claverton Down
BATH BA2 7AY
Tel +44 1225 386822
[log in to unmask]
http://www.bath.ac.uk/rdso/
Colin Colegate wrote:
> Dear All,
>
>
>
> Firstly may I thank everyone who attended the meeting yesterday. I
hope
> that you all found it worthwhile and beneficial.
>
>
>
> As promised, I have attached UNIT4's and University of Kent's
> presentations from the day.
>
>
>
> The great news is that we already have volunteers for presenting at
the
> next User Group meeting.
>
>
>
> University of Sunderland have offered to present on their use of
pFACT.
> Ideally we could do with a few more? J
>
>
>
> I really believe that everyone will benefit from seeing how others use
> the system.
>
>
>
> We also have a volunteer for the Chairperson for the user group.
> Jonathan Hackney of University College London has offered his
services.
>
>
>
> I would like to thank Jonathan for kindly hosting yesterdays meeting
and
> Gill for presenting.
>
>
>
> We even have a few volunteers for hosting the next meeting, so thank
you
> to everyone who has offered.
>
>
>
> I will let the new chairperson of the group know who they are so that
> they can make contact in the coming months.
>
>
>
> I do have a few reminders for the day:
>
>
>
> 1. Can everyone please let our support desk know if you have any
> "bespoke" elements of functionality. Although we do have a list from
> Allocate, it would be good for us make sure we have a comprehensive
list.
>
> 2. Could everyone please confirm with the support desk which
> version of the software you are currently using? If anyone is on
version
> 2.02 or lower, please let us know immediately as we will need to plan
an
> upgrade for you as soon as possible for you in order to support you
> moving forward.
>
> 3. Could everyone please arrange for the support quotations to
be
> signed and returned to avoid any confusion when requesting support
services.
>
>
>
> To confirm a few points of action from us from the day:
>
>
>
> 1. Gareth will be sending out a features list of functionality
> within Version 3 in the near future
>
> 2. We will be proposing a new enhancement voting procedure in
the
> New Year.
>
> 3. Updated user documentation on version 2.03 will be made
> available to all customers in the near future
>
>
>
> I have also attached the documentation on how to use our Support Desk
> ASK system as I understand that a few of you are yet to use the
system.
> I hope that this is helpful.
>
>
>
> You should all have log on details but if not, please contact our
> support desk [log in to unmask]
> <mailto:[log in to unmask]> and they will help get you
started.
>
>
>
> As mentioned yesterday - thank you all for your support and patience
> over the last 12 months. We are fully committed to pFACT and its
future
> development. Version 3 will be a major step in the right direction but
> in the meantime, we are now in a position to fully support version
2.3.
>
>
>
> I think that I have covered everything from the day. If I have missed
> anything, please let me know.
>
>
>
> I would suggest the next step is to decide on a Chairperson ??
>
>
>
> As I have mentioned, Jonathan has kindly offered and has been seconded
> by Tim Wilkinson of University of Nottingham but it is your decision
to
> make.
>
>
>
> Thanks again
>
>
>
> Colin
>
>
>
>
>
> *Colin Colegate*
>
> *Higher Education Strategic Account Manager*
>
>
>
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>
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>
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