Dear Simon and Malcolm
Many thanks for your replies.
The problem we had resulted in an error when trying to create a group
using Blackboard's native groups functionality if the BB wiki building
block was available - see screenprint at
https://www.ole.bris.ac.uk/bbcswebdav/xid-1574848_4
So we have had the BB wiki building block switched off. However I was
recently testing this in our test environment and the problem seemed to
have corrected itself. Both our production and test environments are on
9.1 .60230. So I'm slightly baffled at the moment!
Best wishes
Roger
On 21/11/2011 13:03, MURRAY M.R. wrote:
> Simon
>
> Here is our ticket in case you want to reference it:
> Case #897209 - 9.1 Wiki Tool breaks Groups API
>
> Here's an extract from the ticket communication:
>
> "You are correct it's an issue with the class loader that was resolved in Sp7. The BUG AS-157113 log4j Logging Issue in building blocks was also responsible for the 500 wiki error message Access to Wikis Error page HTTP status 500 Conflict with the Swing Jar.
>
> These were changes not to our wiki tool but to our apis and tomcat classloaders."
>
> HTH
>
> Malcolm.
>
>
>
> Dr Malcolm Murray FRGS FHEA CMALT PG Cert
>
> Learning Technologies Team Leader Computing and Information Services | Honorary Fellow School of Education
> Durham University | South Road | Durham | DH1 3LE | UK
>
>
> -----Original Message-----
> From: Blackboard/Courseinfo userslist [mailto:[log in to unmask]] On Behalf Of Simon Hassell
> Sent: 21 November 2011 12:57
> To: [log in to unmask]
> Subject: Re: Problem with wiki building block causing group errors?
>
> Hi Malcolm
>
> That's interesting, as it differs from the advice they gave us - do you know if that is in the standard SP7 release, or part of HF1? If not, I will ask for an update to our call.
>
> Thanks
> Simon
>
> ¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬
> Simon Hassell
> Web Applications Support
> Academic Technologies Group,
> IT Services,
> University of the West of England,
> Bristol, BS16 1QY
> Tel: 0117 32 85735
> Email: [log in to unmask]
> Web: http://info.uwe.ac.uk/online/blackboard/
>
>
>
>
> -----Original Message-----
> From: Blackboard/Courseinfo userslist [mailto:[log in to unmask]] On Behalf Of MURRAY M.R.
> Sent: 21 November 2011 12:37
> To: [log in to unmask]
> Subject: Re: Problem with wiki building block causing group errors?
>
> Roger,
>
> This problem occurs because when third party code (e.g. a building
> block) tries to persist a Group, the Blackboard wiki tool gets involved.
> The Wiki tool runs with the permissions defined in the bb-manifest.xml file for the third party building block. Unless this is very generous with permissions the wiki tool will probably not have the permissions it needs and throw an exception. If you have building blocks that create Groups you'll need to watch out.
>
> This still hits us on 9.1 sp6. I put a ticket in with Bb - they said it is fixed in a rewrite/update to their wiki tool in 9.1 sp7.
>
> HTH
>
> Malcolm.
>
>
>
> Dr Malcolm Murray FRGS FHEA CMALT PG Cert
>
> Learning Technologies Team Leader Computing and Information Services | Honorary Fellow School of Education Durham University | South Road | Durham | DH1 3LE | UK
>
> -----Original Message-----
> From: Blackboard/Courseinfo userslist
> [mailto:[log in to unmask]] On Behalf Of Roger Gardner
> Sent: 21 November 2011 12:19
> To: [log in to unmask]
> Subject: Problem with wiki building block causing group errors?
>
> Dear all
>
> Does anyone recall a problem whereby the Blackboard wiki building block caused errors in group functionality? When testing BB 9.1 SP6 for our upgrade this summer we found that having the Wiki building block switched on led to errors when trying to create or edit groups. When the wiki was switched off the errors disappeared.
>
> I think the problem has been fixed since the summer, but am just trying to verify this.
>
> Many thanks
>
> Roger
>
>
> --
> Roger Gardner
> e-learning support officer
> Education Support Unit, University of Bristol
> 8-10 Berkeley Square
> Bristol BS8 1HH
> Tel: 0117 33 14383 Internal: 14383
> [log in to unmask]
> http://www.bris.ac.uk/esu/
--
Roger Gardner
e-learning support officer
Education Support Unit, University of Bristol
8-10 Berkeley Square
Bristol BS8 1HH
Tel: 0117 33 14383 Internal: 14383
[log in to unmask]
http://www.bris.ac.uk/esu/
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