Liz,
I would say your employees are lucky that the Company pays for the
entertainment licence to provide music being played all day. The company I
work for banned music because they were not prepared to pay the licence
fee.
However I do agree with the other comments this is not an OH issue.
maybe a suggestion would be to allow the individual employee to listen to
his own style of music through his an mp3 player.
reagrds
Gina
Georgina Skillern RN
From: Liz brown <[log in to unmask]>
To: [log in to unmask]
Date: 27/10/2011 11:04
Subject: [OCC-HEALTH] anxiety/depression induced by music - please help
Sent by: [log in to unmask]
Dear List,
Please can you advise me on the following,
I have been looking after an employee for the past few months who has been
suffering with anxiety and depression due to radio music being played
throughout the factory on a Tannoy system. The employee has quite an
extensive history of clinical depression.
This employee has never liked particularly loud environments but perceives
certain music (he calls it the “boom boom” music, pop, dance and R&B) as
repetitive and particular radio stations replay the same music frequently
throughout the day. His anxiety did escalate so that any repetitive noise
including people speaking would set off his anxiety.
Over the past few months I have worked with this employee with advice from
his GP / counsellor and have tried different ways to support him. The
company has re-performed the noise survey for his working areas – which are
within expectable limits and have undergone an employee survey on the radio
service/Tannoy system. Following the employee survey a list of the most
popular stations was derived and rotated on a daily basis, the employee
responded well to this as his ‘worse’ station was not included on the
rotated list. The employee also responded well to initially desensitising
techniques and now has specialised hearing protection (they block out the
low tones of the “boom boom” music) which he can wear when needed.
All was going well until the company realised that they cannot get all the
requested stations and so are using the next most popular station from the
survey which is this employee’s ‘nemesis station’. The employee has not
responded well to this information and has been verbally aggressive to
managers. I have been asked by HR to re-assess this employee and I really
would appreciate some advice on what to do as the company are now starting
to feel that they have “done enough”and will not turn off the radio as the
majority of employees like it.
Thanks Liz.
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