Thanks to everyone that responded our account rep since been in touch and restored our access. Apparently our account was undergoing maintaince last week so something obviously was disrupted by this.
Helen I'm not sure if a similar reason is behind your problems but it might be worth phoning them up if its a persistent problem.
Thomas Ash
Information Services Assistant
Croydon College
lis-e-resources is a UKSG list - http://www.uksg.org/serials
UKSG groups also available on Facebook and LinkedIn
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