Hi
This is a complex issue as it deals with design for a mental health condition rather than a physical disability, and personally I do not feel it would be possible to resolve this with guidance or best practice in design. What would suit a person (e.g. with claustrophobia) would be unsuitable for another person. For example, I personally have an anxiety disorder, and I sometimes find the cubicles with gaps at top and bottom very uncomfortable, and the cubicles with outward opening doors even worse. This does not prevent me using such facilities (needs must!) but makes the experience more disconcerting that it needs to be. I would be more much comfortable using a fully enclose cubicle with a floor to ceiling door and wall design.
However, I would be very interested to hear if there is any best practice. As I understand it, there is guidance for use within healthcare that states cubicles should be floor to ceiling in unisex facilities, but I am not aware of any other guidance.
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